I bought gold but it says I do not have it

Discus and support I bought gold but it says I do not have it in XBoX on Consoles to solve the problem; I bought go lab but it’s saying I don’t have it And telling me to buy it 24ba69b2-141f-4dbb-9507-e62327762bbc Discussion in 'XBoX on Consoles' started by AndonYoung, Feb 3, 2018.

  1. AndonYoung
    AndonYoung Guest

    I bought gold but it says I do not have it


    I bought go lab but it’s saying I don’t have it And telling me to buy it

    :)
     
    AndonYoung, Feb 3, 2018
    #1
  2. InfernoWolfNLD
    InfernoWolfNLD Guest
    I bought gold but says i dont have it?

    G'day zombie0360!

    This thread is a bit old. Could you please create a new thread explaining your issue in full detail. Doing so will make it easier for everyone to help you.

    Thank you!
     
    InfernoWolfNLD, Feb 3, 2018
    #2
  3. Tgeekster
    Tgeekster Guest
    I bought gold but says i dont have it?

    Hi SoloxsT,



    Can you try and run an Xbox LIVE Connection test on your console. This should update your account. Let us know if the problem continues



    To do this, press the Guide button on your controller, go to
    Settings, and select System Settings. Select Network Settings, select
    Wired Network or your wireless network name (if you are prompted to do so), and then select
    Test Xbox LIVE Connection.
     
    Tgeekster, Feb 3, 2018
    #3
  4. Temhotabot Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    When you purchase membership time from the website there is usually a delay. Two things will help speed up the process; recover account or test connection. If you purchase it from the Dashboard, depending on the payment instrument,
    as suggested above by another poster, it could be an issue on the card issuers end.

    *

    You are showing as Gold here. Do you have access to XBL as of now? If no, contact Phone Support.
  5. pauliejoseph Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    I don't know though like he said it is saying on the site itself that he is already using gold. I would definately call customer support just to ease your mind. Besides he only ordered 1 month if it is already showing on the account that means it is active
    and he is paying for something that he is not even able to use and with a 1 month membership he is losing valuable days. Please call customer support
  6. Legends Future Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    Give it some time, It takes a while for your gold membership to be active when purchased online
  7. SRD7 Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    paypal payments usually take the longest to clear as they have to be authorised through the bank and through paypal, keep checking it and it will work eventually
  8. zombie0360 Win User

    I bought gold but says i dont have it?

    I'm having this problem with my Xbox one. My problem is I have gold (can't redeem any codes because it claims I already have gold) and can't play Netflix or any games online because it claims I don't have gold
Thema:

I bought gold but it says I do not have it

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