I bought Geometry Dash from microsoft.com and it won't download.

Hi Andrew, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

As per checking, the game is for the mobile device which is why you're not able to install the game. For your reference, here's a screenshot:

Hello!

Welcome to the Microsoft Answers Community, a community sourced forum for answers and discussions. I'm sorry to hear about an issue about a purchase from the Microsoft Store, let's see how I can help. From the information you provided, you seem to have purchased the product Geometry Dash for a mobile device. This only supports Windows Phone devices so you won't be able to download this on your computer. Before purchasing in the future I recommend checking the System requirements to be sure you can run the game.





Since you won't be able to play this game I recommend requesting a refund. You can request a refund through Xbox support with the link below. Keep in mind that refund request may take several days to process and does not guarantee you will be refunded.

Request a refund for digital games (Xbox Support)

I hope this answers your question! If it did, let us know by marking this answer as the solution to help others! If you have more questions related to this, feel free to reply to this post.

Have a great day,

I am running on windows 10 ver. 1709 (updates have failed). I downloaded the game off of the internet. It's something called "geometry dash" my friend told me to download it from some random website called [mod removed]

Hello Alyx!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Alyx, we are independent consultants for microsoft xbox services.

From what I report, I believe you downloaded the game in an unofficial way, right?

In this case, I advise you to purchase the game on an official platform, ensuring the game in question works.

All respects

I download the Xbox app from the Apple Store, and searched up "Geometry Dash". The game didn't appear, there's only knock-offs. The app also tells me to connect to a console, which I don't have. What am I supposed to do now? Also, I logged into my Xbox account that I used on my laptop.