I bought Castlevania:SOTN years ago on 360. XBoxOne says I do not own it and have to rebuy it.

CorruptionAura · May 2, 2019

As the subject says, I can play Symphony of the Night at any time on my xbox360 whether it is connected to internet or not as I bought it years ago, but when I try to find it on my XBoxOne it says I have not paid for it, and need to buy it again. Any help
would be greatly appreciated.

:)

CorruptionAura

It was download, not disk. I looked at my history, and it shows the point purchases, but not the games that I purchased with any of them back in 2011-2012. I see that it is missing about 4 times i bought games with just the generic points bought.

M3tal Daz3

Make sure you are using the same account that purchased the game in the xbox one console or if you were gamesharing.

steeledwand7664

If you are using the same account that purchased the game you can check your order history by signing into the account at account.microsoft.com

When you bought the game did you buy it digitally? Or on a Disc?

If you bought it digitally you will want to look at your order history and make sure that the game was not refunded for some reason or another.

If you bought it on a Disc you would need that disc to insert it into the console and keep the disc in the system because that is how the system sees that you have the license for the game.

CorruptionAura

It is the same account, its been my only one since I first came to xbox live.

ArminatorX

If you are really 100% sure you purchased the game (and didn't just play it at a friend), and are using the same Microsoft Account that purchased the game, please contact the official support via
https://support.xbox.com/contact-us so they can check your purchase history.

I bought Castlevania:SOTN years ago on 360. XBoxOne says I do not own it and have to rebuy it.