i bought call of duty black ops 2 on my xbox series s and it says i dont own it

Thank you so much for that. Can you please click the game order on your console's history, then click on "view in store", install it from there.

thank you it finally recognises it as owned 🙏

i have tried this and it did not work

i also edited the post so it has the picture of my billing history now

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

"Go to Profile & system > Settings > Account > Payment & billing > Order History"

https://support.xbox.com/en-US/help/subscriptio...

Once confirmed that it is purchased under the correct account, for cases like this what we initially need to do is remove and re-add your account.

" REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

He might be the only person reporting this here, but he's so far from alone. I play backwards compatible Call of Duty games with dozens of people, and they all notice and agree that there is significant input lag when playing any of these games.

I can confirm that the issue is present on Call of Duty 4, Call of Duty World at War, Call of Duty Modern Warfare 2, Call of Duty Black Ops, Call of Duty Modern Warfare 3, and Call of Duty Black Ops 2. I can confirm that this issue is present on Xbox One and Xbox Series S. These people collectively can confirm the issue is present across Xbox One, Xbox One S, Xbox Series S, and Xbox Series X. Several of them have purchased an Xbox 360 instead to avoid it.

I hope this issue can be passed along and resolved at some point. I can deal with it, but I certainly notice it and find it rather annoying.