I bought and I can not play

Discus and support I bought and I can not play in XBoX Games and Apps to solve the problem; Hello, I bought founder package v bucks, when I try to enter the game, from the authentication failure and vbucks did not fall into the account.... Discussion in 'XBoX Games and Apps' started by Fhalid, Aug 4, 2018.

  1. Fhalid
    Fhalid Guest

    I bought and I can not play


    Hello, I bought founder package v bucks, when I try to enter the game, from the authentication failure and vbucks did not fall into the account.

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    :)
     
    Fhalid, Aug 4, 2018
    #1
  2. SmittenMoss4337
    SmittenMoss4337 Guest
    I bought the game Battlefield 1943 and can not play!!!

    I do not have a gold subscription. Is it necessary?
     
    SmittenMoss4337, Aug 4, 2018
    #2
  3. SmittenMoss4337
    SmittenMoss4337 Guest
    I bought the game Battlefield 1943 and can not play!!!

    How can I solve the problem with this game?

    I bought and I can not play [​IMG]

    I bought and I can not play [​IMG]
     
    SmittenMoss4337, Aug 4, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    I bought and I can not play

    M3tal Daz3, Aug 4, 2018
    #4
  5. M3tal Daz3 Win User

    I bought and I can not play

    For purchasing issues contact xbox support: http://support.xbox.com/contact-us

    Please don't post private data at the forums
  6. XBF Mohammed C Win User

    i bought a game and i can no longer play it

    Hello FreddoMuncher14, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

    Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  7. DigitalAssassin Win User

    Can't play I game that I bought?!

    Hi there, so have you done the usual restarting the console? If you have, make sure that you're signed in to the console using the same account you used to purchase the game. Also, make sure that the console is connected to Xbox Live. If you keep experiencing
    the problem, contact Xbox Support.

    More information and troubleshooting steps are here:
    support.xbox.com/.../insert-disc-purchase-digital
  8. SwordofWhedon Win User

    Can I play a DLC if i bought it on xbox and i would like to play it on PC?

    no you cannot, only selected play anywhere titles have DLC that moves between PC and Xbox and only on titles purchase from the Microsoft store

    Ubisoft handles all of their own games on PC and Microsoft does not stock them or EA titles
  9. Obsessive Power Win User

    Can i play games on xbox which i bought on blizzard

    Hi,

    Games sold directly from the Blizzard Entertainment website are PC only. Any games on there that are also for Xbox will redirect you to the Box.com website to buy them for the console.
Thema:

I bought and I can not play

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