I bought an Xbox Live Gold code but cant redeem it

Discus and support I bought an Xbox Live Gold code but cant redeem it in XBoX Games and Apps to solve the problem; HELP! I bought an Xbox Live Gold code but cant redeem it. When I enter the code in Xbox One, it loads for a while and shows me what product the code... Discussion in 'XBoX Games and Apps' started by PeacefulFin, Jun 30, 2016.

  1. PeacefulFin
    PeacefulFin Guest

    I bought an Xbox Live Gold code but cant redeem it


    HELP!

    I bought an Xbox Live Gold code but cant redeem it.

    When I enter the code in Xbox One, it loads for a while and shows me what product the code is for. But when I choose "Redeem" it gives me this error with yellow text, all the time: "An error occured. We saved it and Microsoft is fixing it. Please try again
    later. " I tried 4 days in a row now and always the same issue. There is also "an error code" but it's different every time.

    The code above "Cancel" and "Redeem" buttons is:

    vZkTUSpzKfvmrRHh.4

    2016/06/30 - 10:53:09 UTC

    I even did a hard reset to my Xbox One, but it didnt help. The console is running latest Develpoer Preview.

    :)
     
    PeacefulFin, Jun 30, 2016
    #1
  2. cant redeem xbox live gold membership code

    i bought 3mth gold membership but cant redeem code it keeps saying sorry theres a problem with xbox service error code 801613FB
     
    INSANE PANDA22, Jun 30, 2016
    #2
  3. dthirdhorse
    dthirdhorse Guest
    can't redeem the codes

    i bought my xbox bundle last week, i cant redeem the codes on xbox live gold free trial and the code for the free game. pls help or ill buy ps4
     
    dthirdhorse, Jun 30, 2016
    #3
  4. maxen
    maxen Guest

    I bought an Xbox Live Gold code but cant redeem it

    maxen, Jun 30, 2016
    #4
  5. PeacefulFin
    PeacefulFin Guest
    Yes, this time I got this one:

    " Tapahtui jokin virhe

    Yritä uudelleen. Jos ongelma toistuu, ilmoita siitä meille syöttämällä alla oleva koodi osoitteessa xbox.com/errorhelp, niin voimme tutkia asiaa.

    TokenState

    4df461c7-311f-4b05-910b-89b9163ff1c9

    2016/06/30 - 20:38:51 UTC "

    So, yeah....
     
    PeacefulFin, Jun 30, 2016
    #5
  6. Hey PeacefulFin,

    Thanks for reaching out. If you check on
    commerce.microsoft.com
    is all of your billing information up to date? If so, our chat and phone teams will be best to help out with this code further. You can get in touch with them here. Contact
    Us
     
    Mister Mascot, Jul 1, 2016
    #6
  7. PeacefulFin
    PeacefulFin Guest
    Everything is fine with billing etc.

    Today, I once again tried to activate the code. This time it passed! I did it on console. This is clearly one of the big issues Microsoft has to fix. So, my problem is "solved" for now.
     
    PeacefulFin, Jul 1, 2016
    #7
  8. ngocphi
    ngocphi Guest

    I bought an Xbox Live Gold code but cant redeem it

    Ok does the region of the code match your account region?

    And yes its important that it does

    Prepaid codes are region locked
     
    ngocphi, Jul 1, 2016
    #8
  9. Hello PeacefulFin. I would like to know if your current Xbox live is expired or if you still have time left on your account.
     
    AKAGUNNER2424, Jul 1, 2016
    #9
  10. PeacefulFin
    PeacefulFin Guest
    And here we are AGAIN. Same problem. Trying to redeem purchased code in Xbox and in browser. Tried about 50 times and always same message:

    "Kokeile samaa uudelleen

    Järjestelmissämme ilmeni virhe. Pieni odottelu voi auttaa.

    UX4xe74O/xwXHVgS.0.4.11

    2017/08/19 - 10:56:15 UTC"

    We've been waiting "a little" for over a week now. Last time this problem just disappeared when I kept writing here. Maybe it helps this time too? LOL
     
    PeacefulFin, Nov 2, 2018
    #10
  11. Charts94CR Win User

    Gold code

    I bought a xbox live gold card i tried to redeemed the code but appears an error, any help please
  12. kyriakos mountakis Win User

    I NEED HELP MICROSOFT AND OTHERS XBOX LIVE GOLD PLEASE READ

    but i get xbox live gold with redeem code, i redeem it on xbox it succesfully redeem but now its tell me to buy another and i cant play,speak with my friends and more plz answer me
  13. FormalAuto024 Win User

    Error code XBOS 1004

    it won't let me redeem the xbox live gold 3 month code i just bought online please help.
  14. Fionn McManus Win User

    info doesnt match the card

    I do not currently have an Xbox Live Gold subscription active but the code I bought to redeem for my gamepass was bought from https://www.cdkeys.com/ in Ireland.
  15. PeacefulFin Win User

    I bought an Xbox Live Gold code but cant redeem it

    Everything is fine with billing etc.

    Today, I once again tried to activate the code. This time it passed! I did it on console. This is clearly one of the big issues Microsoft has to fix. So, my problem is "solved" for now.
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I bought an Xbox Live Gold code but cant redeem it

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