I bought an XBOX bundle with the wrong game for my sons- Forza 4 isn't two players!?

I installed a nee Xbox today--- made profiles, downloaded games on Gold trial, etc.

I see MANY other bundles on Microsoft site NOW of course...

Is there a way I can trade this for a different game?

Should i call Microsoft and ask them? It is just a license right?

Can't they just void it and issue me a license for a different game?

I literally bought this less than 12 hours ago.

Thanks in advance.

:)

 

HDMI port not working

My sons slim 4 gig 360 hdmi isn't working . when I bought it for him it was working with hdmi and now it says format not supported . The av cords work with it though. What's wrong ?

 

Bundled XBOX One X doesn't appear to include bundled game

I bought a Forza Horizon 4 bundled XBOX One X system from Costco online and just got this afternoon. It doesn't appear to have Forza Horizon 4 pre-loaded or an included code card for the game. What am I missing, aside from FH4?

Thanks

 

You would have to contact the retailer you purchased the bundle from, but if you already redeemed the game code it may no longer be possible to redeem it.