I bought a xbox program for my granddaughter and I wound up the owner. I do not have or do...

I bought a xbox program for my granddaughter and I wound up the owner. I do not have or do not want this program. Can I send it to my granddaughte r or should I get my money back. gloria dizmang

Hi there, Well a refunding the game then re purchasing as a gift That would be the only way to move the program/game in question.

How to get a refund : https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Then how to gift someone is simple.



Going to the store on the xbox or pc will have that type of screen on the xbox store, after pressing buy as gift you can, it will ask for the gamertag or the email address of the account and it will send a code to person being gifted to via email . I hope
this helps you get this issue resolved.

Hi there,

If the item was purchased and redeemed to your account you will need to ask for a refund as nothing can be transferred between accounts.the refund request page for most regions can be found at https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

If you purchased a game and have a code (5x5) that needs to he entered and has not yet been entered, that can be given to your granddaughter to redeem on her account.

Hi there!



In regards to reversing the payment, you would need to submit a refund request.



Click here to complete a Refund Request Webform,



After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.



If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation email sent to you.
Our dedicated team is ready to assist you.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Can you see the purchase in your order history? on the switch?

who is responsible for the sale and nintendo since the game is on their platform, and should consult them.

So i just wound up dismantling the ones i had, bought a new one and it works fine.