I bought a xbox live gold 24 month membership

Basically the same issue but I am receiving XBOS-3011

It is with an
Xbox LIVE 24 Month Gold Membership (Digital Code)

:-(

Same here. Trying to redeem a 24 month code.

XBOS-3011 is the error message given to me

Basically the same issue but I am receiving XBOS-3011

It is with an Xbox LIVE 24 Month Gold Membership (Digital Code)

:-(

You can add the 24 months of Ultimate to your existing subscription as long as it won't go over 36 months. If it were to go over the 36 months, you would need to wait until you have 12 months or less remaining on your subscription before redeeming the 24
months of Ultimate.

https://www.xbox.com/en-US/xbox-all-access#faq

An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access?

If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox
Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than
12 prepaid months of Xbox Game Pass Ultimate.

The code was bought from AMAZON

https://www.amazon.com/Xbox-Live-Month-Gold-Membership/dp/B002VBWIP6

No I kind of agree. I paid $24.99 for a 3 month xbox live gold membership, I played it for a month and a half, and didn't play for a while after that. 2 or 3 months later when I go to play online, its says my gold membership ran out. Its *** up that they
charge you when you're not even using your xbox. I payed for 3 months of gold, only used 1 and a half, and even when I wasn't playing they were taking time off my membership. They should only charge and deduct your membership when you are playing. I bought
3 months of gold membership, I deserve 3 months of gold membership. So time of the xbox gold membership should only be taken off when you're logged in.