I bought a new shock blue series controller and they sent me a used one, but in a new box.

It sure is the shock blue. As i stated as well shortly right after my replacement series 2 warranty expired it drifted day 1 out of box and immediately after warranty expired. I had went and tried to get a repair because replacement was less than 3 days after warranty expired and i have to pay to repair it even though it was new replacement and brand new reoccurring issue with all elite2 and shock blues. Its a bummer because i absolutely love both controllers and have to deal with it irritatingly because by the time i pay out of irritation and wait, i could go and drop money on controllers i dont need for the same price and wait time. BIG BUMMER.

It sure is the shock blue. As i stated as well shortly right after my replacement series 2 warranty expired it drifted day 1 out of box and immediately after warranty expired. I had went and tried to get a repair because replacement was less than 3 days after warranty expired and i have to pay to repair it even though it was new replacement and brand new reoccurring issue with all elite2 and shock blues. Its a bummer because i absolutely love both controllers and have to deal with it irritatingly because by the time i pay out of irritation and wait, i could go and drop money on controllers i dont need for the same price and wait time. BIG BUMMER.

I had immediately reported but no avail.

Thank you much

I had the same problem but I sent a series s controller and I got a one s controller in return, and the series s controller I sent came with my Xbox, brand new

Hello, I´m Jamie. an Independent Advisor and a Microsoft user like you.

I am sorry your facing an issue with the Series X.
Can you confirm whether it is the controller not connecting to the Series X or the Series X not connecting to the TV?

Hi jemi thanks for replying sorry for the delay in answering the controller x box series x worked for some time it disconnected a few times then it started to disconnect often practically every time I used it it was not used with the pc and it is unacceptable that things like this happen to me in 2022 it has already happened to me with the x box one 2 times sent for assistance with the x series it no longer works even with the original cable I think you should try to solve the problem once for all maybe redesigning new controllers but this time with a new technology I would be willing to buy it even out of warranty thanks to you soon

Yes, I currently own an X Box One X

When does the new X Box series X release this year?

Will it have blue-ray?

I have a 65 inch, 4K television.

Will I see a difference in graphics with the new X Box on my 4K?

Xbox Series X will release Holiday 2020, given Xbox's track record of releasing new consoles, they've usually been around November.

It will have Blu-Ray.

With the Xbox One X, it uses checkerboarding to get 4K resolution, though it's not true 4K, it's what allows the One X to get to 4K,

With the Xbox Series X, it will use true native 4K, you may see that the Series X will look a little better at 4K than the One X at 4K.