I bought a new external hard drive and I can't play games.

Series S/X optimized games can only be run from the internal drive or one of the expansion cards created for the consoles. Regular external drives can only store them.

The internal hard drive on the new Xbox series x is totally blank there is nothing on the internal hard drive zero zip so all my games are on the external hard drive told the machine to update to the external hard drive it will not update to the external hard drive do I have a defective machine I just bought it does it need to be returned can you help or not and if you can how to!?

I Bought a new USB 3.0 cable for the external hard drive and played about three and a half hours of call of duty off the external drive with no problems. It looks like the cable was the problem. Thanks to everybody for the help.

The hard drive you bought, is it just an external hard drive or an actual 360 hard drive? If it is a 360 drive, was it bought brand new, or used/from a third party like ebay?

@BookishFlunky90

# It is easy to create a new GAMERTAG, but I want to save everything from the new GAMERTAG on the external hard drive

# The reason why I want to create a new ACCOUNT/GAMERTAG for family members and guests on an external hard drive is:

1. the second Gamertag will get an other email and own XBOX LIVE ACCOUNT

2. I will install different games which I won't play, but family members will play

3. I want to split the games between the hard drive from the XBOX ONE ELITE and the external hard drive

4. so they(user from the new/second GAMERTAG) can install/play what they want on the external hard drive

# U are right that we had more free space on the XBOX 360!