I bought a gold card and it won't go through

Discus and support I bought a gold card and it won't go through in XBoX Games and Apps to solve the problem; Hey Microsoft team I bought a 1 month gold card and I tried entering it but it won't go through. I would like to know why it won't go through. Is it... Discussion in 'XBoX Games and Apps' started by elviraclement, Jan 14, 2017.

  1. I bought a gold card and it won't go through


    Hey Microsoft team I bought a 1 month gold card and I tried entering it but it won't go through. I would like to know why it won't go through. Is it probably because I have a pending payment. Please get back to me as soon as possible. Thank you.

    :)
     
    elviraclement, Jan 14, 2017
    #1
  2. Xbox live gold cards won't go through

    I had the same problem yesterday. My Xbox recognised the codes but came they through as an error, for whatever reason. I had guest come over yesterday so I was unable to play/enter codes for the rest of that day. Once I got up this morning (about 20 hours
    after I last tried to enter a code) the code went through fine, so I think Xbox may have got to the problem or it might just be a time thing. Let me know if this helps I bought a gold card and it won't go through :)

    -
     
    ILikeTurtles450, Jan 14, 2017
    #2
  3. Xbox live gold cards won't go through

    every time I try any Xbox live gold cards I have they go through as an error really!??
     
    HobnailedYeti5, Jan 14, 2017
    #3
  4. OndoyBahista
    OndoyBahista Guest

    I bought a gold card and it won't go through

    Prepaid codes cannot be used or activated if your Microsoft account is suspended or has a balance due. You must resolve all unpaid balances and account suspensions before you can use the prepaid code. To do so, see the following pages:

    Source: http://support.xbox.com/billing/prepaid-codes/prepaid-code-errors
     
    OndoyBahista, Jan 14, 2017
    #4
  5. OndoyBahista Win User

    I bought a gold card and it won't go through

    Prepaid codes cannot be used or activated if your Microsoft account is suspended or has a balance due. You must resolve all unpaid balances and account suspensions before you can use the prepaid code. To do so, see the following pages:

    Source: http://support.xbox.com/billing/prepaid-codes/prepaid-code-errors
  6. ILikeTurtles450 Win User

    Xbox live gold cards won't go through

    I had the same problem yesterday. My Xbox recognised the codes but came they through as an error, for whatever reason. I had guest come over yesterday so I was unable to play/enter codes for the rest of that day. Once I got up this morning (about 20 hours
    after I last tried to enter a code) the code went through fine, so I think Xbox may have got to the problem or it might just be a time thing. Let me know if this helps :)

    -
  7. RoyalSpArTaN187 Win User

    I haven't received my free $10 xbox live card

    I have took pictures of the promotion that said if you go gold you will receive a $10 xbox gift card. I bought it through my debit card. I didn't use a prepaid card.
  8. GlancingSoda268 Win User

    xbox live gold subscription

    hello i am having problems with my gold casue yesterday i bought a game right the credit card worked fine but ever since today the credit card wont go through to pay for my gold whats up with that.
  9. The JokerZS Win User

    Xbox Live Gold 12 months

    I bought the Live Gold Through a Prepaid card, Then This does not appear in the Transactions
Thema:

I bought a gold card and it won't go through

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