I bought a game on my xbox with my bank card now the game went off twice my account and...

Discus and support I bought a game on my xbox with my bank card now the game went off twice my account and... in XBoX Accessibility to solve the problem; I bought hogwarts legacy and still it says i have to pay for it the money went off my account twize and the game is not even order history... Discussion in 'XBoX Accessibility' started by Jean-Claude_033, Jan 26, 2025 at 4:52 AM.

  1. Jean-Claude_033
    Jean-Claude_033 Guest

    I bought a game on my xbox with my bank card now the game went off twice my account and...


    I bought hogwarts legacy and still it says i have to pay for it the money went off my account twize and the game is not even order history

    :)
     
    Jean-Claude_033, Jan 26, 2025 at 4:52 AM
    #1
  2. chase kilgore Win User

    why doesnt your guys **** store work

    The money went through in my bank account and isn’t showing up on Xbox that I bought the game and the funny thing is I bought it twice
  3. The Beedo Win User

    I turn auto-renew off, still can't take a credit card off?

    im done with xbox, i had less than 10 dollars left in my bank account (debit card) so i went out and bought a 3 month card and turned off auto renewal because it wouldnt let me remove my card from my account. but it still ended up taking money from my account
    without even giving me another month. now im 14 and i owe 40 dollars and every week its gonna increase by 10 dollars. does anyone know how to take a card off. im just about to sell my xbox.
  4. UzairIsmail1 Win User

    Refund approved and dlc removed but no money came back?!

    Hi

    No, didnt use any balance thing. Bought it straight off my bank account.

    Bought it around the 14th feb. It went off my bank account on the 22nd. And on the 22nd i requested a refund. And on the 22nd i received an email stating refund approved. And my game showed i no longer possessed the expansion. The preorder ended on the 28th.

    5 to 7 business days is long time over...
  5. PHOENIX RYD3R Win User

    is this a purchasing glitch?

    well the american express card i used was prepaid and i checked my card balance online and the balance was lower than it should have been if i had bought the game once. To make sure i looked on my recent purchases on my xbox account and it did say i bought
    the same game 4 times twice for $15.92 and twice for $5.30.
  6. GibletsOfFinger Win User

    Urgent ! My acount got hacked what do i do.

    Same happened to me. Spent £85 on my card and bought Gold pack and Premium Gold Pack. Xbox suspended my account and card cancelled. They need to step up security. At least on the PS3 it was only the network that went down and not my bank balance.
Thema:

I bought a game on my xbox with my bank card now the game went off twice my account and...

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