I Bought A Game Item

PsychoCooKie897 · Nov 1, 2017

Hello, I bought a key for the game rocket league and i still don't have it i been waiting for almost 2 days so can you help me please.

:)

ShaneHofmeister · Nov 1, 2017

A Flaw In Downloading Content in"Packs" versus Downloading Content "Individually"

I have noticed that when a game like Forza 4 that sells downloadable content in "Packs" versus "Individually" that by buying in "Pack", it does not show up as the items being bought individually,for example when items like 10 cars in Forza 4 that can be
bought in a "Pack",is bought it still shows up that those same 10 cars that were bought in a "Pack",that those same 10 cars can still be bought individually also,but what should be happening is that the items that were bought in packs should no longer be available
to purchase individually or your just purchasing the same items twice!!!! or when you purchase the items individually then the packs should no longer be available then your just purchasing the same items that were purchased individually your buying the same
items in the packs twice!!!!! please fix

Windows10XboxOne · Nov 1, 2017

Whose buying all these Avatar items?

The last Avatar items I bought were for charity. Most of the items in my collection are unlocks from games or free handouts from Microsoft.

onyxishere · Nov 1, 2017

If you paid for the item but did not receive it then give phone support a call. They should be able to help you out. Please click this link to get the number for your region Customer Support

onyxishere

If you paid for the item but did not receive it then give phone support a call. They should be able to help you out. Please click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false

Windows10XboxOne

The last Avatar items I bought were for charity. Most of the items in my collection are unlocks from games or free handouts from Microsoft.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Does the purchase show as complete here? https://account.microsoft.com/billing/orders/

If it does, then just give it some more time. It could take upto 24 hours to get the items sometimes. If the purchase doesn't show on the link, then not to worry, it means the transaction failed and the money will be refunded back to your account automatically within 24 hours. You don't have to do anything else.

TITAN Regiis

i suggest checking the account you purchased the vbucks under and if it is the same, then contacting fortnite would probably be the better solution

Tezzarrific

did you purchase on the account that you play fortnite with, as it is tied to the account and shows in game, either way i would contact epic games.

I Bought A Game Item