I bought a game it wont download to my console or let me play it

It is my home xbox and it is the same account I bought them on

Hi there,

Are you on the same account you bought them on?

I recommend maybe trying to add your Xbox as your Home Xbox in settings. I think that might end up fixing some not owning games issues.

No I don't use Gamesharing.

Its definitely the right account, problem I now have is it wont let me play the game I bought, its asking if I own the game or app. The game did get downloaded to the console but nothing I had done, maybe because I bought it.

The game is Forza Motorsport 6.

Would removing said console from the list of my devices and then re adding it help or just make things worse ?

Im having the exact same issue. I bought the game from the Xbox Store on their website and when I go to the game page it wont let me download.

It just says “You Own this Game” and when I press “Install” it just makes the noise and there is no que that indicates that the game is downloading.

I don’t know if the download is bugged or if it’s just my console.

it let me install and play goat simulator. But, it wont let me play games i have installed already and wont let me download any other games. it gives me and error sayings something went wrong on our side try again.