I bought a game from Poland and I can’t play multiplayer

you pre ordered a game, which game, has the release date arrived for that game.

Hello TimothyBaldwin2

Please re-check your Order history to confirm that the item was successfully purchased under your account!!

If it is, try to remove your profile, then turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and sign in and try again!

If the issue persists, I would strongly suggest trying the troubleshooting steps below:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear

Then select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

I bought in Poland with a normal store, the game is in Polish

Hi caña, my name is Oskayra, glad to help you.

It is indeed a temporary problem

This is an issue that several users are currently experiencing with Xbox, so it's a generic issue. It can be frustrating, but they are already working to fix it as soon as possible.

You can see it here: https://support.xbox.com/xbox-live-status

Keep in mind that on this public forum we are just gamers like you trying to guide and help other gamers. We are not Microsoft employees.

I appreciate your understanding and I hope the problem will be solved soon.

Best regards,
Oskayra

Hey Gonzo

Thank you for taking the time to let us know how everything turned out.

As it appears that you have found a favorable solution to this matter, we will now be locking this thread.

If you have any other questions or concerns that differ from this matter, please, feel free to create a new thread and we will cater to you there.

Thank you for being a part of the Xbox Family and we wish you a wonderful day.