I bought a game but I doesn’t show up in the ready to install it is in my order history

NickSmith2867 · Nov 9, 2021

I just tried to buy a game once I clicked buy it said uh oh then when I tried to buy it again it said I owned it but I didn’t show up in my full library it showed up in my order history as completed purchase but I can’t find it

:)

Onyx Is Here

Sorry to hear it. Please first double check the purchase at https://account.microsoft.com/billing/orders to make sure it was purchased on your account. If the game still is not in your Full Library on the console you can search for it in the Store and start the install from there.

Angr78

Wow, a hard reset helped there, and game is now ready to install! Perfect

It still doesn’t show up in my order history though, but yay anyway !

Thanks a lot!

SeanGazz

the order history only goes back a couple of months, whereas I bought most of these games years ago. I also tried to remove my account and add it back and nothing showed up in ready to install.

Packsteel269

The dragon ball games isn’t mine. He had bought it. So when we game shared, I thought that it would show up on mine. But it doesn’t. I already checked in “ready to install” and it’s not there

Nixelplex

I would check you Order History To make sure it shows up there. If it's there then you should be able to see it on the ready to install section under My games
and apps.

I bought a game but I doesn’t show up in the ready to install it is in my order history