I bought a game but i didn't get it

Hi piotrprokopiuk,

When you visit the Xbox Store page for Battlefront 2, do you see an option to download it? It is worth taking a gander as the account page may be delayed in updating.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

wardenjackson, Let's confirm your purchase here:

https://account.microsoft.com/billing/orders/

See if your order is listed here. Make sure you are using the email that made the purchase (DO NOT send the email here, it is not allowed)

Open it, and see what is in the Status. If it is completed, or another word

And to provide you with the best procedure I need you to tell me exactly what your platform would be please

I remain at your disposal if you have any further questions.

Alright, let's try this here then

Press and hold the power button on your Xbox for 10 seconds, wait for it to turn off. Unplug it. Now wait 1 minute before turning it on.

Configuration>Network>Advanced Settings>DNS Settings>Manual>Primary 1.1.1.1 and Secondary 1.0.0.1

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

Open the panel by pressing the Xbox button in the center of the controller.

Scroll right on the panel to the System area.

Select Settings.

Select Network.

Select Network Settings.

Select NAT Test Type.

Tell me what appears on this test, please

definately take it back to walmart

Did the packaging appear to be factory sealed when you purchased it? If it wasn't , then my initial thought is that someone else had returned the wrong controller in the packaging that you received and then the store just resold it without checking the
item before restocking. Not that mistakes don't happen in manufacturing, but it would be a highly improbable situation that Microsoft made the mistake. The only thing that you can do to address this further is to contact the retailer and hope that they are
willing to do the right thing and take care of your issue. How long ago did you purchase the controller? They may not want to be taking care of it if it is past the allowable return date. Best of luck in getting your issue resolved.