I bought a game and it says i did not

Discus and support I bought a game and it says i did not in XBoX on Consoles to solve the problem; So i went to buy Elder Scrolls Online because it was free to play weekend and it was on sale, But when i purchased it it still said to buy a copy. I... Discussion in 'XBoX on Consoles' started by Devo109, Apr 14, 2017.

  1. Devo109
    Devo109 Guest

    I bought a game and it says i did not


    So i went to buy Elder Scrolls Online because it was free to play weekend and it was on sale, But when i purchased it it still said to buy a copy. I already had it downloaded because it was a free to play weekend so not sure if it glitched it.

    :)
     
    Devo109, Apr 14, 2017
    #1
  2. Go-CE75040B-289D-4821-AA5B-DF25F132F79D
    Go-CE75040B-289D-4821-AA5B-DF25F132F79D Guest
    Says i bought a game when i did not

    It's the free play title for the weekend, that download was available for everyone. Enjoy while it lasts!
     
    Go-CE75040B-289D-4821-AA5B-DF25F132F79D, Apr 14, 2017
    #2
  3. spongemonkeyy
    spongemonkeyy Guest
    Says i bought a game when i did not

    Hello, i recently noticed that nba 2k17 was purchased under my account in august but when i look under my billing history...it isnt there. Is that game free for everyone? I never purchased it.
     
    spongemonkeyy, Apr 14, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    I bought a game and it says i did not

    Hey Devo109! Did you purchase it with another account on the console? Double check and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Apr 17, 2017
    #4
  5. Mister Cizl Win User

    I bought a game and it says i did not

    Hey Devo109! Did you purchase it with another account on the console? Double check and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Smwutches Win User

    Says i bought a game when i did not

    Not sure why it would say August, but there is a free play weekend for that game that just started today so that could be why.
  7. Go-CE75040B-289D-482 Win User

    Says i bought a game when i did not

    It's the free play title for the weekend, that download was available for everyone. Enjoy while it lasts!
  8. Mister Maka Win User

    Xbox says I never bought a game I did

    Hey there Colonel n00b.

    Sorry to hear about the purchasing error you're having. To start out, are you able to verify that the transaction shows as complete over on
    account.microsoft.com? If not, it's possible the transaction didn't complete. Keep us looped in with what you find :) If the game shows as purchased there, try a restart of your PC and give the download
    another try.
  9. jamieVan den berg Win User

    Bought a game and it says I haven’t bought it

    Ive been having the same problem tried uninstalling it and its just completely dissappeared of my xbox and its saying i have to buy it back from the stor
Thema:

I bought a game and it says i did not

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