I bought a game and cant play why ?

Discus and support I bought a game and cant play why ? in XBoX Games and Apps to solve the problem; I pre ordered a game it let me play for a few days and now its sayin i have to buy it again 20776a6b-2d58-49d1-9a1c-ca3ef0bfd908 Discussion in 'XBoX Games and Apps' started by Keanu Thornton, Nov 7, 2022.

  1. Keanu Thornton
    Keanu Thornton Guest

    I bought a game and cant play why ?


    I pre ordered a game it let me play for a few days and now its sayin i have to buy it again

    :)
     
    Keanu Thornton, Nov 7, 2022
    #1
  2. Mr G1tsby Win User

    I bought a game and cant play why ?

    If you had redeemed the game appropriately, then it would be on your order history as well. If it's not on your account, then you would have to purchase it or play it off an account that does have the rights. I would suggest removing and redownloading your profile just incase the console is not recognizing your license information correctly.
  3. JosefLBohorquez Win User

    I bought a game and cant play why ?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Keanu

    Additional information is needed, please tell me:
    What game is this?
    Are you able to see this game in your Microsoft account order history with status completed?
    https://account.microsoft.com/billing/orders
  4. KingCrimson113 Win User

    Games not working, status page says all games are ok.

    I dont understand why my brother can play the game I bought but I cant
  5. StephanieWagner4 Win User

    missing games

    I bought dirt 5 why cant I play it
  6. Smwutches Win User

    cant play the game i bought

Thema:

I bought a game and cant play why ?

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