I bought a $50 Xbox gift card and can't use it

I bought a $50 Xbox gift card and the code is not working, Can anyone from microaoft help?

:)

 

Can I combine two gift cards to have the mixed amount?

I was thinking of getting a game that coats $59.99 in my country. So I decided to get a $60 Xbox gift card, but I realised that my country only sells $20, $50, and $100 gift cards, so I decided to get a $50 and $20 gift card.

But before I bought them, I wonder if you can combine the value together? I don't want to waste $70 realising I can't combine the values.

 

region problem!

will I was not carefull enough when I bought my 1st Xbox gift card. And thats it. my account region is Saudi Arabia and the gift card is for the US accounts. now I have a gift card that I payed 50 US dollars for which I cant use anymore. is there any way
to redeam my gift card which is in US dollars into my Saudi Arabian account which is in Saudi Reyals?

 

For Microsoft to help, you would need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

 

. Hey unchainedAce7,

To be able to help you we would need more information. Are you properly connected to a network, error codes messages, and things of that nature. However, if it is too much to type, you can always contact Xbox
Support.

Best,

Nozzle

 

Contact support with this issue they can give you the most support

 

9 times out of 10 it was just entered incorrectly. Sometimes it’s easy to mistake a G for a 6 or a Z for a 2 or an 8 for a B etc.