I bought a $40 currency but redeemed to the wrong account

Discus and support I bought a $40 currency but redeemed to the wrong account in XBoX Sales and Promo to solve the problem; My friend changed his password so i cant do anything i need the money back for NBA 2K 416563bc-641a-4a5b-b078-b51e4e626c97 Discussion in 'XBoX Sales and Promo' started by Exotic Fluxx, Nov 21, 2016.

  1. Exotic Fluxx
    Exotic Fluxx Guest

    I bought a $40 currency but redeemed to the wrong account


    My friend changed his password so i cant do anything i need the money back for NBA 2K

    :)
     
    Exotic Fluxx, Nov 21, 2016
    #1
  2. Villavaso
    Villavaso Guest
    I need a refund read rest below

    I purchased 20 dollars of an in game currency on destiny 2, i didnt recieve it do i bought it again then I realized i was signed onto the wrong account and i just bout $40 worth of currency on an account i dont play games on please help ive tried to contact
    the game devs but had trouble navigating and am struggling to find microsoft support please help this is urgent
     
    Villavaso, Nov 21, 2016
    #2
  3. Gohthany
    Gohthany Guest
    I can't use my xbox gift card

    I bought and redeemed a 20 dollar xbox gift card on my account, but when I try to buy a currency pack in Rainbow Six Siege, it doesnt work. Please help. I redeemed the gift card on this website
     
    Gohthany, Nov 21, 2016
    #3
  4. Smwutches
    Smwutches Guest

    I bought a $40 currency but redeemed to the wrong account

    You would need to contact support to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Nov 21, 2016
    #4
  5. Hey there Exotic Fluxx,

    As Smwutches stated, you'll need to contact the chat/phone team for assistance with a billing issue like that. We're not able to assist with that type of issue on the forums unfortunately. Feel free to start a new post if you have any other support issues
    though!
     
    Mister Mascot, Nov 3, 2018
    #5
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I bought a $40 currency but redeemed to the wrong account