I bought 2 new puzzles earlier and I do not have them. They said they downloaded. I want the ...

I have bought all the new puzzles but they will not download, What can I do to make them download?

I have bought all the new puzzles but they will not download, What can I do to make them download?

nothing

I bought a new computer and signed into my games without any difficulty. It shows my badges and points, etc. but not my collections. I went to downloadable collections but it wants me to repurchase all of them. None of them were highlighted. I wish that
would have worked for me. I have done 197 puzzles but I am not interested in redoing them. But I want to complete the collections that I had not completed. No issues with it crashing

Yep. Now mid-October. Always crashed when I finished a puzzle and then tried to open a new one; I had to re-open the program every time I wanted to do the next puzzle. I have bought a dozen or so new collections since I started Jigsaw (with upgrade to Windows
10), but now I have the same problem others mention, namely that my account has been charged, but the collections will not download. After clicking the "Download" button, the square picture for the puzzle says, "Downloading..." but nothing happens --download
indicator bar never gets any color (I've waited as much as an hour). I've been trying for a couple of weeks now to get the two collections I most recently purchased. I've done Windows updates, program restarts, PC restarts, and driver updates.

Well, yesterday, I thought they had solved the problem or at least were making good strides. I could download my owned puzzles and even the new camping one. With careful planning I got about 10 puzzles loaded. Of course, I could only download 2 and it would
hang up on the 3rd try. I'd close the game and re-open and do two more and so forth.

Alas, today, I'm back to only having the two default puzzles and when I click on the download stuff it gives me a message that new puzzles were coming. Back to the beginning. Sigh.