I believe i have missing points

Discus and support I believe i have missing points in XBoX Rewards & Social to solve the problem; I would really like to speak to someone or have them check my account cause I believe I have missing points and have a question about an email offer... Discussion in 'XBoX Rewards & Social' started by Joe Deertay x, Mar 4, 2017.

  1. I believe i have missing points


    I would really like to speak to someone or have them check my account cause I believe I have missing points and have a question about an email offer for reward points

    :)
     
    Joe Deertay x, Mar 4, 2017
    #1
  2. I believe I am missing

    If someone could assist please.
     
    Warmachine380, Mar 4, 2017
    #2
  3. Smwutches
    Smwutches Guest
    I believe I am missing

    If you can give some more information that would help. What are you missing?
     
    Smwutches, Mar 4, 2017
    #3
  4. I believe i have missing points

    The staff does not work weekends. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They will review your account to see if there are any issues. To expedite, you may want to post what exactly you feel could be
    missing. Remember not to post any personal information I believe i have missing points :)
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Mar 4, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Joe Deertay x,

    Game consumables are not eligible for MyVIP, and do not award payback. Since the overwhelming majority of your purchases have been some form of Game Consumable purchase (Call of Duty Points, Madden or FIFA points) they have not awarded payback. From our
    FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

    Regarding your Game purchases from last month, also from our FAQ:

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated February's MyVIP, so it is too early to see the Credits pending.

    If your question is about the Simply Rewarding offer, keep in mind that it takes us up to 96 hours to process new purchases, so if you have only recently made a purchase, it is too early to see those Credits pending. However, consumable purchases should
    be applicable to that offer.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    I believe i have missing points

    Hello Joe Deertay x,

    Game consumables are not eligible for MyVIP, and do not award payback. Since the overwhelming majority of your purchases have been some form of Game Consumable purchase (Call of Duty Points, Madden or FIFA points) they have not awarded payback. From our
    FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

    Regarding your Game purchases from last month, also from our FAQ:

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated February's MyVIP, so it is too early to see the Credits pending.

    If your question is about the Simply Rewarding offer, keep in mind that it takes us up to 96 hours to process new purchases, so if you have only recently made a purchase, it is too early to see those Credits pending. However, consumable purchases should
    be applicable to that offer.
  7. Murphs-A47006C9-2185 Win User

    I believe i have missing points

    The staff does not work weekends. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They will review your account to see if there are any issues. To expedite, you may want to post what exactly you feel could be
    missing. Remember not to post any personal information :)
  8. maxen Win User

    Don't believe I have the points I should

    If you have a question about your account, you can contact Microsoft Rewards Support at
    account.microsoft.com/rewards and clicking on "Contact Microsoft Rewards Support" at the bottom of the page (bottom-left).
  9. Smwutches Win User

    I believe I am missing

    If you can give some more information that would help. What are you missing?
  10. Swoopert Win User

    Xbox Kinect Accessories and Desired Updates/Suggestion

    I completely agree with your point about the Video Player/Kinect integration. I believe that that is the killer app that MS are missing out on in their quest to have the Xbox as the home entertainment hub...
Thema:

I believe i have missing points

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