I am wondering if i can get back into my minecraft account since it got hacked

Neumanator · Aug 1, 2023

I was playing on the Hypixel server when I joined a party with a guy that invited me and then he sent a Discord server link and I joined in there was a Discord bot where I needed to authenticate to talk in the server so I sent my email and I was going to get a code from my email but the code was for a single use code for my Microsoft account and I put it the discord bot, but it was a fake bot and I just gave away my Microsoft account and then, I no longer had access to my Minecraft or Microsoft account.

This happened on my Minecraft account that I migrated from Mojang to Microsoft.

:)

Zahir_Ramathula

Hello Neumanator, im so sorry about this. Please use this number to speak to microsoft directly to help resolve the issue.

Microsoft Support Ghana +27-860-225-567

Source: Global Customer Service phone numbers - Microsoft Support

M8 pixel

it shows i have bought minecraft 3 times, 2 days ago and i haven't bought anything, i think somebody stole my card info and bought minecraft 3 times, i don't have access to those minecraft accounts either so i just wondered can i get a refund of the 3 purchases?

i just checked back and all of the 3 purchases got refunded.

Correct me if i am wrong but, i think somebody tried to hack into my account and buy minecraft 3 times and then the accounts never got used so it got auto refund?

Onyx Is Here

Hello Solonas, sorry to hear you're having trouble with your account

What you'll need to do is log in to https://support.xbox.com/contact-us and start a chat there. When you get into the chat ask to be escalated

C Zakila

The problem I'm facing is my Microsoft account got deleted and cannot be recovered for some reason, I wanted to get back my minecraft account in my hacked Microsoft account.

Darhyl Amizola

Hi Vasco! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Were you able to secure your recovered Microsoft account? Kindly secure it by signing your account on account.microsoft.com > click on Your info > Manage how you sign in > then change your account password.

Also. make sure that the hacker did not add their security information. You can check this under the "Security" tab.

Please make sure that the account that you have recovered is the Microsoft account that has the Minecraft game license by signing your account on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

If you haven't found any Minecraft transactions it means that Microsoft account is not linked with your Minecraft.

If you have found the transactions, use the same account to log in to the Minecraft launcher.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I am wondering if i can get back into my minecraft account since it got hacked