I am very disappointed in Microsoft

N LastKings N · Oct 8, 2015

Its been over a month and I have yet to receive my power cord for my xbox one i call every week to see if any thing has changed and nothing has they keep lying to me and i spent over $3,000 with Microsoft I am really ashamed in you guys to be treating your customers
like this I really thin im done with xbox as soon as they send my power cord to me

:)

FoomBerry · Oct 8, 2015

Very Disappointed in Microsoft.

I'm sorry to hear about your troubles, but please don't "ever" give out your email on the forums. Just curious, but have you ever bought membership on the Xbox360?

Captain RB · Oct 8, 2015

Very Disappointed in Microsoft.

I purchased a 12 month gold membership card for my xbox live account at Best Buy, redeemed my code, and received my confirmation.
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One month later my account is suspended for non-payment. I spoke to Xbox telephone support and without the card number, they can't do anything about it.
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I have my receipt and only the last four of the card (that's the way Best Buy's system prints the receipt), but xbox tells me I out the money I paid.
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I've offered to send a copy of the receipt and copy of my credit card statement showing that I purchased the card, but still can't get any resolve.
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I did everything I was supposed to on my end, and Microsoft's system somehow failed to record the code redemption.
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I've purchased 3 Xbox 360's in the past two years, and many games, all for the same household.
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If this doesn't get resolved, I will never knowingly purchase another Microsoft product.
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Tremendously disappointed.
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Ron
Gamertag -
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DENAz666 · Oct 8, 2015

Hey mate,

That does suck, but you have to remember this cord is coming through the post though, so it can take some time. The order needs to be processed, packed, then shipped, so it can take time, and I'm sure they have a lot of orders to go through as well.

Anyways, there isn't much we can do for you here, but I'll keep my fingers crossed that it arrives soon for you!

Cheers

Denaz

DENAz666

Hey mate,

That does suck, but you have to remember this cord is coming through the post though, so it can take some time. The order needs to be processed, packed, then shipped, so it can take time, and I'm sure they have a lot of orders to go through as well.

Anyways, there isn't much we can do for you here, but I'll keep my fingers crossed that it arrives soon for you!

Cheers

Denaz

Wildcat Krazy

Fifty, that is about the only smart choice I made. I refused to get an Xbox One at launch and waited until they dropped the Kinect. I also passed on the $99 COD / AW Pro Edition because my gut told me something would go wrong with the download. At least
I'm only out $59 for the game. I too loved the 360 and am so disappointed with the Xbox One. Hey, it's got a BluRay player though! Looks like the Xbox One is the new PS3. Wait a sec, at least the PS3 had 3D capability. *** you Microsoft!

Mike Ince

all i can do ingame is single player, it tells me that COD: AW cannot connect to xbox live

FoomBerry

I'm sorry to hear about your troubles, but please don't "ever" give out your email on the forums. Just curious, but have you ever bought membership on the Xbox360?

Bilco299

I can't down load the update for the game? Goes form Queue to install back to Queue? Good thing I have a 360! They need to change the name from One to update all the time!!!

I am very disappointed in Microsoft