I am unable to sign into my brand new Xbox One

Discus and support I am unable to sign into my brand new Xbox One in XBoX on Consoles to solve the problem; Okay, let's take this slowly.. I just got my xbox for Christmas. I downloaded my gamertag and what not.. everything was working fine. However, now I... Discussion in 'XBoX on Consoles' started by bradyanderson_1996, Dec 25, 2014.

  1. I am unable to sign into my brand new Xbox One


    Okay, let's take this slowly..

    I just got my xbox for Christmas. I downloaded my gamertag and what not.. everything was working fine. However, now I cannot sign into my account. When I try I get the following: "We couldn't sign you in. Try again in a few minutes , or check your account
    by signing in to account.live.com. sign in: 0x87DD0006".

    Now, I have read numerous forums concerning this problem, and this is what I gathered:

    - I have tested my internet connection

    - I have tried signing in on another account (same problem)

    - I have tried a hard reset of the xbox

    - I have also checked the server status at xbox.com and all of the servers are up and running

    So, if someone could please help me with this problem, it would be greatly appreciated.

    :)
     
    bradyanderson_1996, Dec 25, 2014
    #1
  2. ZedzUndead
    ZedzUndead Guest
    i wonder if twitch is causing the sign in error

    I agree as well. I was able to sign into xbox one this morning, then I thought I'd try the twitch broadcast feature. Moment I activated my twitch profile to xbox I was unable to sign back into my xbox one profile.
     
    ZedzUndead, Dec 25, 2014
    #2
  3. Unable to Sync

    I am unable to sync my brand new guitar hero live for Xbox one. Any ideas on how to resolve this issue?
     
    muggleprincess, Dec 25, 2014
    #3
  4. Und3adKi1ler
    Und3adKi1ler Guest

    I am unable to sign into my brand new Xbox One

    I'm having the same issue and I've had my Xbox for a few months
     
    Und3adKi1ler, Dec 25, 2014
    #4
  5. Trashman1977
    Trashman1977 Guest
    I am having the exact same issue. Obviously X-box Live has crashed due to all the new users today. This blows.
     
    Trashman1977, Dec 25, 2014
    #5
  6. DDD bleezy
    DDD bleezy Guest
    I wonder how long their servers will be down? this sucks.
     
    DDD bleezy, Dec 25, 2014
    #6
  7. Yep, have a year old Xbox one, did all the troubleshooting, I could sign in after unplugging the Xbox, everything is fine on my side, screen says there is a problem with "Live". No duh
     
    GreNadeFarter99, Dec 25, 2014
    #7
  8. I am unable to sign into my brand new Xbox One

    I can play offline...just not online
     
    GreNadeFarter99, Dec 25, 2014
    #8
  9. Welcome to Xbox. They would like to show their appreciation with an epic fail that could have (and should have) been prevented. Meanwhile, my Playstation is working just fine...
     
    Playgrnd Ninja, Dec 25, 2014
    #9
  10. Having same prob as Blazingwoodnymph. New to system, new email, pw, etc...plus another gamername is coming up as the only one we can choose, and we have never heard of it before. Any help?
     
    BuckedPlacebo60, Dec 25, 2014
    #10
  11. Ragnar0911
    Ragnar0911 Guest
    how do you just play offline and bypass the delay in the updates that these idiots are apparently experiencing?
     
    Ragnar0911, Dec 25, 2014
    #11
  12. Hey everyone!

    Sorry to hear about the sign in issues! This issue has been bubbled up to the proper teams who are working on getting this issue sorted. Please check out our Service Status page for more
    information and updates. Thank you for your patience!
     
    Mister Quimby, Dec 25, 2014
    #12
  13. I am unable to sign into my brand new Xbox One

    Exact same problem. I heard it was fixed but doesn't look like it. I can't play any games and I'm very ***. Any way to fix this?
     
    Bballforever330, Dec 25, 2014
    #13
  14. I restarted my xbox and now I can't choose a profile either.
     
    martyrknight69, Dec 25, 2014
    #14
  15. TripWir3d
    TripWir3d Guest
    Really great how Microsoft and the Xbox Live team couldn't keep a service that paying customers expect to be running up despite having almost 30 days of warning that they would suffer some form of electronic attack.

    Such a lack of professionalism from a company that it baffles me.
     
    TripWir3d, Dec 25, 2014
    #15
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I am unable to sign into my brand new Xbox One

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