I am unable to purchase the Xbox Game Pass ultimate

Hello Sebastian!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

In fact, having a subscription will not prevent you from upgrading to the ultimate.

Try to update your payment method, and upgrade.

https://www.xbox.com/en-us/live/gold/upgrade

If the error persists, go to this link below, click cancel your subscription.

After canceling, wait a while and try subscribing to the ultimate again.

https://account.microsoft.com/account/Account?r...

All respects

Thanks for checking, Gunnar. Are you subscribed to Xbox game pass Ultimate, or just Xbox Live? Ultimate game pass subscription includes Xbox live, and EA play. If you only have an active Xbox Live Gold, I am afraid you'll be unable to play the game.

Hi! I am here to clarify a bit.

Buying the Xbox Game Pass Ultimate while having a subscription already will convert the days you have left into Xbox Game Pass Ultimate with no extra cost. The Xbox Game Pass Ultimate includes Xbox Game Pass and Xbox Live Gold.

You will be charged Rs 699 if you purchase Xbox Game Pass and then purchase the Ultimate version.

Games will not be able to run if you do not have a valid internet connection. This is due to microsoft needing to verify the accounts subscription to Xbox Game Pass. If you start the game and then turn off the internet connection, you might be able to keep
playing.

hello,

i have 5 usd microsoft balance but i am unable to subscribe xbox game pass for pc beta (normal/ultimate edition ). what should

i do ?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Just a friendly reminder though that Game Pass for Console and Xbox Game Pass Ultimate are different because Xbox Game Pass Ultimate includes Xbox Live Gold, PC Game Pass, and EA Play.

If you only have Game Pass for Console, then yes, the Xbox Live Gold subscription needs to be purchased separately.