I am unable to play a game

Discus and support I am unable to play a game in XBoX on Consoles to solve the problem; So trying to play black opps 3 multiplayer it will let me join a game but the moment i choose a game i get kicked b82e8174-71a5-49d5-a53b-b7c4d0227b44 Discussion in 'XBoX on Consoles' started by x5tr3tchx, Nov 14, 2015.

  1. x5tr3tchx
    x5tr3tchx Guest

    I am unable to play a game


    So trying to play black opps 3 multiplayer it will let me join a game but the moment i choose a game i get kicked

    :)
     
    x5tr3tchx, Nov 14, 2015
    #1
  2. Ratzky
    Ratzky Guest
    Unable to play a downloaded game.

    Recently, I decided to delete a few tomb raider auto-saves, and now when I try to play it, it does not work at all. Does re-downloading fix this issue? Will I lose my progress?
     
    Ratzky, Nov 14, 2015
    #2
  3. Ratzky
    Ratzky Guest
    Unable to play a downloaded game.

    Well, it says that the game failed to launch.
     
    Ratzky, Nov 14, 2015
    #3
  4. Francia J. Win User

    i am unable to play certain games

    Hi Joeparke, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If I may ask, are you on Xbox or PC? Are you trying to launch a game when the error appears or you're on the process of installing a game?

    Also, I would appreciate it if you can provide me with the exact message that you're getting so I can check that for you.
  5. Francia J. Win User

    i am unable to play certain games

    Alright. Kindly validate if your birthdate is set up correctly via https://account.microsoft.com/profile. Once confirmed, repair the Xbox App then restart your PC.

    Settings > Apps & Features > Apps > Search for Xbox > Advanced Options > Repair > Restart PC.

    After that check if you will be able to play your games now.
  6. Joeparke Win User

    i am unable to play certain games

    i have clicked ask by email but it just says it doesn't work
  7. Joeparke Win User

    i am unable to play certain games

    i am on pc, i have installed the game and two images:


    [​IMG]
  8. Francia J. Win User

    i am unable to play certain games

    Thank you so much for the detailed information. If there is no organizer account on your family settings (https://account.microsoft.com/family) and you're an adult, kindly sign out your account on the Xbox App and then sign back in.

    After that, try to play your game again.
Thema:

I am unable to play a game

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