I am still waiting for my promotional free copy of Ryse: Son of Rome

Discus and support I am still waiting for my promotional free copy of Ryse: Son of Rome in XBoX Sales and Promo to solve the problem; During the promotional period in May 2014, I signed up for another year of Xbox Live Gold membership for what was promised to be a free copy of Ryse... Discussion in 'XBoX Sales and Promo' started by DrArch, Oct 19, 2014.

  1. DrArch
    DrArch Guest

    I am still waiting for my promotional free copy of Ryse: Son of Rome


    During the promotional period in May 2014, I signed up for another year of Xbox Live Gold membership for what was promised to be a free copy of Ryse Son of Rome when the Xbox One was released in my country.

    After picking up the Xbox One at Pre-order and checking my message centre daily since end Sept, I still have not received any emails with the redemption code. Neither is the game free for me in the store.

    I've contacted my local Xbox live support number but was redirected back here.

    I'm beginning to think that this was an elaborate to get people to sign on for xbox live for several months before Xbox One was available in their home countries.

    Please advise.

    :)
     
    DrArch, Oct 19, 2014
    #1
  2. Daft Badger
    Daft Badger Guest
    Daft Badger, Oct 19, 2014
    #2
  3. OldPub
    OldPub Guest
    No download code sent for Ryse Son of Rome

    Hello,

    When I signed up for xbox live in December 2015 I did so through the xbox one dashboard offer for a free copy of Ryse Son of Rome, I still havent received my redemption code through. Can you help fix this please as it was the reason I signed up at the time.

    Thanks.

    Greg
     
    OldPub, Oct 19, 2014
    #3
  4. onyxishere
    onyxishere Guest

    I am still waiting for my promotional free copy of Ryse: Son of Rome

    Sorry to hear it. Unfortunately phone support for your region was incorrect. The people who post here are gamers like yourself (with the exception of a handful of support agents) and cannot help you with this. You will need to contact phone support again.
     
    onyxishere, Oct 20, 2014
    #4
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I am still waiting for my promotional free copy of Ryse: Son of Rome