I am still being charged the subscription fee but no subscription is listed??? HELP

Discus and support I am still being charged the subscription fee but no subscription is listed??? HELP in XBoX Accessibility to solve the problem; Hi guys, Hope all is well. I am still being charged 16 AUD bucks a month for Xbox Game Pass Ultimate but the subscription is not listed on my... Discussion in 'XBoX Accessibility' started by Jon Butler - Emerark, Aug 15, 2023.

  1. Jon Butler - Emerark
    Jon Butler - Emerark Guest

    I am still being charged the subscription fee but no subscription is listed??? HELP


    Hi guys,

    Hope all is well.

    I am still being charged 16 AUD bucks a month for Xbox Game Pass Ultimate but the subscription is not listed on my Microsoft account so i cannot physically cancel it! Very frustrating.

    I assume it the correct account as it is the same email address to which i receive the very annoying renewal notifications!

    Any help would be greatly appreciated.

    Thanks in advance!

    Jon

    :)
     
    Jon Butler - Emerark, Aug 15, 2023
    #1
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I am still being charged the subscription fee but no subscription is listed??? HELP