I am not sure, issue using betas or previews

Discus and support I am not sure, issue using betas or previews in XBoX Games and Apps to solve the problem; Hello, I am an Xbox Insider who is on a child account, but my account settings allow any app or game, as the settings say fully unrestricted. I have... Discussion in 'XBoX Games and Apps' started by GauntAthlete910, Jul 5, 2022.

  1. I am not sure, issue using betas or previews


    Hello, I am an Xbox Insider who is on a child account, but my account settings allow any app or game, as the settings say fully unrestricted. I have issues using game betas where it will say I am restricted on use even though I am unrestricted, is this normal? one title was Minecraft Preview (I own Minecraft on Disc), and after a few weeks I reinstalled it, and it worked, it was restricted before, that is why I am asking what is happening. If there is a fix or something, please let me know, I already asked the parent in the group and they said they did not put any restrictions on for me.

    :)
     
    GauntAthlete910, Jul 5, 2022
    #1
  2. GauntAthlete910 Win User

    I am not sure, issue using betas or previews

    The other one is Turbo Golf Racing, Idk if this one is still in beta testing or what, but it don't work for me.
  3. GauntAthlete910 Win User

    I am not sure, issue using betas or previews

    I have had them checked, its all disabled. I have tried on 2 different Xbox systems (logged into one more temporarily to see what it does), and it still did it. I am not sure what went wrong here. I can do anything except the betas or previews. I got a couple rated M titles, and those are not restricted (not sure if that is something that helps out). Currently, for a power cycle, I would have to wait, because I set it up with a mobile device (This is an Xbox One S, so while it was optional, I did it thru mobile so it was easier), and right now I am still learning the Xbox app interface because it was changed since then, so a power cycle would have to wait, but I do know that there was a point where my Xbox decided every game would be restricted from use until I restarted the Xbox the next day. I got near the Xbox a clock, a radio that is a sound bar for other devices, my Wii U and the sensor bar, do any of these interfere with my Xbox and need to be moved? The radio has Bluetooth capability.
  4. JosefLBohorquez Win User

    I am not sure, issue using betas or previews

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Gauntathlete910

    Is this happening on Xbox, right?
    Could you (or your parent) double check if all your privacy settings are enabled?
    https://account.xbox.com/Settings
    (if yes, disable everything and save the changes. Wait a couple minutes and enable everything)

    May I know if you already tried power cycling your console and the re-add your profile? (If you have the games installed try deleting both)

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
    Important: Be sure to wait at least 5 minutes. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn it on.

    Aftert that, try to remove and re-add your profile on the console and try again installing the games

    In case you need it, here's how to remove and re-add:

    https://support.xbox.com/en-US/help/account-pro...
  5. WraithofWolves Win User

    MAX The Curse of Brotherhood....anyone else have install problems??

    If you are in the beta preview it works if not it won't. I am not in it and I am having the same issue.
  6. Zamme YT Win User

    Gamepass

    I am pretty sure it is only available currently to Alpha and Beta ring in Preview. If you are in either of those rings you should be able to access the trial from inside the Hub.
    I am in preview ring 4
Thema:

I am not sure, issue using betas or previews

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