I am not receiving Proof Code via text!! Please Help!

Best bet is to phone support for your region & cancel it through them

List of phone numbers:

• United States, Canada, Puerto Rico, American Samoa, Guam, or US Virgin Islands: 1-800-469-9269

• International direct dial to the United States: +1-425-635-7180

• Australia: 1800 555 741 (Customer and Retail Support)

• Austria: 0800 281 360

• Belgium: 0800 7 9790

• Brazil: 0800 891 9835

• Czech Republic: 800 142 365; 2390 00 459

• Chile: 1230-020-6001

• Colombia: 01-800-912-1830

• Denmark: 80 88 40 97

• Finland: 0800 1 19424

• France: 0800 91 52 74

• Germany: 0800 181 2968

• Greece: 00800 44 12 8732

• Hong Kong: 800-96-4215

• Hungary: 06 80 018590

• India: • Toll Free: 000-800-440-1179

• Toll Free: 1800-11 11 00

• Toll Number: +91 80 40103000

• Toll Free: 1800-102 1100

• Ireland: 1 800 509 186

• Italy: 800 787614

• Japan: 0120-220-340

• International direct dial to Japan: +81-3-3570-8261

• Korea: 00368-440-0090

• Magyarország (Hungary): 06 80 018590

• Mexico: 001-866-745-8312

• New Zealand: 0508 555 592 (Customer and Retail Support)

• The Netherlands: 0800 023 3894

• Norway: 800 141 74

• Poland: 00800 441 17 96

• Portugal: 800 844 059

• Russia: 81080020581044

• Saudi Arabia: 800 8 443 784

• Singapore: 800-448-1330

• Slovakia: 0800 004 557

• South Africa: 800991550

• Spain: 900 94 8952

• Sweden: 020 79 1133

• Switzerland 0800 83 6667

• Taiwan: 00801-44-4231

• United Arab Emirates: 800 0 441 1942

• United Kingdom: 0800 587 1102

Hi Jack,

Please follow the instructions in Vibroplex's post to check your alternative email as the messages are sometimes caught in a spam filter. You can also try adding a mobile phone number to the security proofs to receive the code via text message. You also
never want to give out your Microsoft account email and password, even via a PM.

Hey there AidedCorgi4565,



If you do not want to change the Microsoft Account email associated with your Gamertag, then that is not necessary. If you are seeing a "blocked account" error, then please try these steps in order to unblock
the account.



If you are still having issues with your account not receiving your security code, then please try
adding a new proof or updating your security proofs over here. It would be extra helpful to make sure you include an alternate email and a phone number that can receive SMS texting.



Let us know if those steps are able to help and please post back here with the results or updates on the issue. Thanks.

Hello this is similar to mine, I got a message telling me to add 2 security proofs, and so far I've trued doing it via text, I put my number in and received the code but when I try to verify on the computer it goes around in circles, I click confirm tells
me to access via my suggested PC which I was using at the time then when I click on it takes me back to the page to confirm then back on access on PC again and over and over again..

Did you link a mobile phone number to your account?

If so, use that to receive a verification code via text or a call.