I am not receiving my rewards from purchases made from my Xbox.

I have been an Xbox Rewards member since 2014 and I have made a lot of purchases from my xbox with the same gamertag. None of these purchases are being recorded in my Xbox Live Rewards!

:)

 

Xbox live rewards Help

I've been a member of the program since its release and it came to my attention yesterday that I'm not receiving my rewards for the purchases made from the online store. The only rewards I've received were for the monthly surveys renewing xbox box live within
the first year and playing featured games. I have made many purchases and haven't received my rewards for them.

 

Not receiving anything

I've not received any credits on my xbox rewards since 14/08/14 I've made numerous purchases from the game store since the said date, renewed my 12 month xbox gold subscription and still nothing shows up even as pending. I'm not receiving any rebate on purchases
also

 

Hello Zbbud,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default
rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).