I am not in an xbox family, but it still doesn't let me change my settings

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. If you are under 21 years old, you will need to join a family group for the adult to change their privacy settings, for which you must follow the instructions below.

To create a family group, please use the information provided in the article below.

https://support.microsoft.com/en-us/account-bil...

- Once an adult creates an account and adds you to their family group, they should follow the instructions below.

Visit the website: https://account.xbox.com/en-us/settings

The adult must have his account logged in at the moment, and then he will see your profile and hers, he must change the settings of his profile, in the case of the child.

In the privacy tab check that the options, "You can communicate outside of Xbox Live with voice & text" and Others can communicate with voice, text, or invites" are set to allow.

Also, check the Xbox One/Windows 10 Online Safety tab, and see if the ''You can join multiplayer games'' option is set to allow.

Also, check the option ''You can play with people outside of Xbox Live'' to make sure it is allowed.

*Thanks in advance for contacting, I hope this can help you.

I am able to access my microsoft privacy settings and make changes, but when I go to my Xbox privacy settings from that site it again redirects me to this site:

https://support.xbox.com/en-NZ/help...e-safety/manage-app-privacy-settings-xbox-one

I am still unable to change my Xbox privacy settings.

It re directs me to a page that says you cant change your privacy setting becouse

Your child of a family

Your family organizer doesn't let you

For some reason i cannot change my privacy settings on my main account. I have checked my family settings and it says i am not part of a family to my knowledge.

But also whenever i click on my privacy settings for my xbox it takes me to this page instead: https://support.microsoft.com/en-gb/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

I am never able to change my settings PLEASE HELP

Yes I am in a family group, I changed my account settings with the parent account in the family, the settings on my account are saved but it won’t allow me to play that specific mode.