I am not getting rewards

I have been a member since 2014 and have only got 1250 credits

my achievement score is 19920

:)

 

Not receiving proper rewards

I noticed I'm not getting rewards for my achievements and I am also not getting rewards for renewing my gold either please help

 

Not receiving proper rewards

I noticed I'm not getting rewards for my achievements and I am also not getting rewards for renewing my gold either please help

 

Hello CRYPTIC SKULL04,

Based on your post, and your comments about achievements and the date you provide, it sounds like you are not up to date with changes to the program that have occurred over the last three years.

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

As of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases
from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

Your 1250 Credits were from completion of the first time purchase offer. However, since none of your other purchases fulfilled any offer requirements, they did not reward any offer completion Credits. Since you never had at least one MyVIP star, you were
not eligible for MyVIP payback. Achievements do not factor into Rewards unless as part of a special offer, like this month's Robo Rewards offer. However, that offer requires that you purchase games for that offer before you receive Credit for achievements
from those purchases.