I am not able to redeem a code I received that HAS NOT expired

Discus and support I am not able to redeem a code I received that HAS NOT expired in XBoX Sales and Promo to solve the problem; A little over a month ago, I pre-ordered Battlefield 1. Shortly after doing so, I received a message from Xbox Live granting me a code for one month of... Discussion in 'XBoX Sales and Promo' started by v Pandoric v, Nov 3, 2016.

  1. v Pandoric v
    v Pandoric v Guest

    I am not able to redeem a code I received that HAS NOT expired


    A little over a month ago, I pre-ordered Battlefield 1. Shortly after doing so, I received a message from Xbox Live granting me a code for one month of EA Access. I forgot about this, until today. The code is to be redeemed by today so I rushed to attempt
    to do so. It would not let me. I tried multiple times over the course of about 2 hours before contacting Xbox Support. I spoke with Portia S about the issue, and she stated that the code appeared to be active on her end. I attempted to enter the code through
    Xbox Store, EA Access app, and about 2 other Xbox.com service pages. However, despite efforts, I got the same message: "Something went wrong." Portia then advised me to post onto here, saying that I would get a response within 24 hours. She stated that if
    that didn't work, I could be provided a replacement code instead.

    :)
     
    v Pandoric v, Nov 3, 2016
    #1
  2. DarkNemesis25-25D85F7C-B27E-45A8-88E9-266549B67DB0
    DarkNemesis25-25D85F7C-B27E-45A8-88E9-266549B67DB0 Guest
    Fallout 3 CODE

    I purchased fallout 4 a while back but i was never able to redeem the fallout 3 code i received and it is now gone. Is there a way that i can get that code again so that i'm able to redeem it?
     
    DarkNemesis25-25D85F7C-B27E-45A8-88E9-266549B67DB0, Nov 3, 2016
    #2
  3. Attila226
    Attila226 Guest
    Fallout 3 Promotion Code: Message no longer available

    I received a code to redeem Fallout 3, after having purchased Fallout 4. It looks like it has been 30 days since I have received that message, as I am no longer able to see it. Is there any way possible to obtain that original code? Thanks.
     
    Attila226, Nov 3, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    I am not able to redeem a code I received that HAS NOT expired

    Hey there,

    EA Access codes for Battlefield 1 expired on 11/3 GMT. Depending on your time-zone, that could have had an effect. Due to the codes now being expired, we are unable to assist further. Please be sure to redeem the codes as soon as they arrive to avoid running
    into expiration dates such as this. Sincere apologies for any frustration this may have caused.
     
    Mister Beep, Nov 4, 2016
    #4
  5. Melanie Johnson1 Win User

    Getting message code cannot be found

    I always redeem the codes through the website,and then input the code it gives me into the console. I am now receiving a message on my console that the code has been redeemed,but I never got the vbucks. I have never had this happen before.
  6. Francia J. Win User

    How to retrieve a redeemed game

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I apologize but once a code has been redeemed, it can no longer be undone.

    The redeemed code is linked to the Microsoft account where the code was redeemed, were you able to redeem the code under his account or your account?
  7. Francia J. Win User

    Is it possible to get a refund for a game I gifted to someone?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I would like to clarify, is your friend able to redeem the code? Because if the game code has been redeemed, I apologize but we will not be able to request a refund.
  8. Shmarmifur Win User

    Lost message with gears of war 1,2,3 codes

    Thanks for the prompt response! I received the codes and was able to redeem them.
  9. BeardedPuma72 Win User

    Quantum break code

    I received a code but it is saying it has been redeemed
Thema:

I am not able to redeem a code I received that HAS NOT expired

Loading...

  1. I am not able to redeem a code I received that HAS NOT expired - Similar Threads - able redeem code

  2. I want to be able to play same game on 2 consoles in household.

    in XBoX Games and Apps
    I want to be able to play same game on 2 consoles in household.: I have a series x and a series S. I have gamepass ultimate . I want my kids to be able to play Roblox on both consoles at once. But when one signs in it kicks the other player off . Please...

  3. Can xbox games that are playable on PC able to be modded?

    in XBoX Games and Apps
    Can xbox games that are playable on PC able to be modded?: I just purchased the PC version of Btd6 from the Xbox app. Besides the interest of playing for the first time, I am interested in if it can be modded like if it were purchased on Epic Games or...

  4. Need help with not being able to sign in.

    in XBoX Accessibility
    Need help with not being able to sign in.: Every single time I try to log in with ANY Microsoft app using my login it does not work. It gives me this error code: "There's a temporary problem with the service. Please try again. If you...

  5. Unable to access account with email I’m not able to access anymore

    in XBoX Accessibility
    Unable to access account with email I’m not able to access anymore: Hello, Recently Xbox asked me to update my information so I did . I changed my old email I do not have access to anymore to this current email I am on. All was well until I tried to sign in and...

  6. When will South Africa be able to redeem rewards on Microsoft rewards on Xbox I’ve tried...

    in XBoX on Windows
    When will South Africa be able to redeem rewards on Microsoft rewards on Xbox I’ve tried...: Hi hope you are well when will South Africa be able to redeem Microsoft rewards on Xbox because it says I cannot log in and I’ve checked on internet and YouTube nothing works...

  7. Am i able to move over money that i redeemed on my pc over to my xbox to buy vbucks

    in XBoX Games and Apps
    Am i able to move over money that i redeemed on my pc over to my xbox to buy vbucks: For Christmas I was given a 50 euro redeem code for Xbox but since I had finished setting up my pc I thought that I could just redeem it on my pc and then spend some of it on fortnite on my pc but...

  8. If I redeem an xbox live code for fortnite on my Microsoft account will I be able to claim...

    in XBoX Games and Apps
    If I redeem an xbox live code for fortnite on my Microsoft account will I be able to claim...: So I was thinking of purchasing an Xbox live code for a fortnite item online but I wasn't sure if I'd be able to claim it through cloud gaming since I don't have an Xbox to claim it through. If I...

  9. Would I be able to redeem this Roblox Xbox Giftcard on Windows?

    in XBoX Games and Apps
    Would I be able to redeem this Roblox Xbox Giftcard on Windows?: I just bought the "10,000 Robux for Xbox" item on the Microsoft Store thinking that I could redeem it on Windows. Is there anyway I would be able to redeem the item on Windows?...

  10. To be able to transfer gift cards redeemed on the wrong account to the correct one.

    in XBoX Accessibility
    To be able to transfer gift cards redeemed on the wrong account to the correct one.: I was told to write this here so it will bring attention to this problem, so I have. I just hope they will be able to add an option to be able to transfer it to the correct account or something....