I am not able to change my privacy settings.

I am able to access my microsoft privacy settings and make changes, but when I go to my Xbox privacy settings from that site it again redirects me to this site:

https://support.xbox.com/en-NZ/help...e-safety/manage-app-privacy-settings-xbox-one

I am still unable to change my Xbox privacy settings.

For some reason i cannot change my privacy settings on my main account. I have checked my family settings and it says i am not part of a family to my knowledge.

But also whenever i click on my privacy settings for my xbox it takes me to this page instead: https://support.microsoft.com/en-gb/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

I am never able to change my settings PLEASE HELP

Hello Wilster,

Sorry to hear for the issue with privacy settings. A quick question, are you not able to play at all? So what is happening is the system is picking up you have a child account, in these situations you need to

Set up a family. When you add your account to a family with a parent account, the parent can then go in and

change settings on the child account. There are bugs as I have an adult account with settings all set right and I still get errors within the game.

Forza forums have known issues posted and others with similar issues.

Hope this helps,

Thanks,

Brad

Xbox Forum Team

Hi there Jemeika D.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your account age restrictions.

Check Age Restrictions:
Ensure that the account’s birthdate is correctly set to reflect that the user is over 18. Sometimes, discrepancies in birthdate settings can cause restrictions.

Verify Microsoft Account Settings:
Log into the Microsoft account on a web browser, navigate to the family settings, and confirm that the user is not listed as a child. Ensure the account is recognized as an adult.

Clear Browser Cache and Cookies:
Clearing the cache and cookies can help in resolving issues where outdated or corrupted data might be causing the redirection loop.

Update Xbox and Microsoft Account:
Ensure that both the Xbox and the Microsoft account are updated to the latest versions. Sometimes, updates include fixes for issues like this.

Try Different Devices:
Access the privacy settings from a different device or browser. This can help determine if the problem is device-specific.

I shall be here for your response! -Lumie

Yep, getting the same problem here. I spent a few minutes setting up my twitch account so I could stream me playing Dark Souls for the first time, however twitch is requiring me to change some Account details so that my streams are "set to: visible to everyone".
Makes sense to me but my problem is, whenever I go to my account settings and and select my Online and Safety services I get an error saying it's currently unavailable... What gives?