I am Missing a Xbox game capture

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We just need to perform troubleshooting steps to prevent this from happening again but I apologize because we may not be able to recover the previous game clips that were not recorded successfully.

To fix this, please follow the steps below:

"1. Press the Xbox button to open the guide.

2. Select System > Settings > Preferences.

3. Under Capture & share, please choose don't allow game captures

Then we will powercycle:

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

Lastly, Allow the game captures again:

1. Press the Xbox button to open the guide.

2. Select System > Settings > Preferences.

3. Under Capture & share, please choose allow game captures"

I picked up on his missing captures. Thanks though. I am trying an alternative. Did you check the App-Upload Studio on your Xbox One yet?

I finally got it, now I have every pin and the only patch that I am missing is capture 100 flags.

tried that its not there

am i missing something? when i turn game on capture and control is there in the list when i click on it i get a message says it needs to be downloaded click A it takes me to a screen with 40K banners and the "capture and control" banner says click
A to unlock. Click on A and it takes me to the list of DL content but its not there. i have the dreadnought chaos and capture the flag add ons but cant play capture and control as its not in the list

I tried what you suggested and when prompted I was only able to select use for media or format to Xbox. I know I don’t want to format it to Xbox because then it won’t work for captures. So would I choose the media option or am I missing an option.