I am having trouble with Halo Infinite campaign on Game Pass

RyanDoidge · Dec 26, 2022

Hi,

I am having problems installing the halo infinite campaign through game pass, when I am in game the new campaign is greyed out so it asks me to install the additional campaign content. When I tick campaign it says "will install". I click apply and it seems as though something is happening but then eventually after 5minutes or so the apply button goes white again. The English language pack is already installed so it's not that. I have tried downloading the campaign through the "modify installation files" on the game pass app and it just says "moving" indefinitely. The game is installed on my C Drive so I can't understand why it won't work. Does anyone have a fix for this?

Thank you.

Ryan.

:)

Leonard_Y

Hi,

Greetings!

Thank you for posting in Xbox forum.

I totally understand you need assistance in regards with Halo Infinite Campaign on Game Pass. We need to investigate this to find the best possible solution to this issue. Let's work on this together.

To better understand the situation, we would like to ask these questions, such as:

Where did you purchase the Halo Infinite Campaign? ex. Xbox app for PC, Microsoft Store, Steam

Campaign is the single-player story mode that follows the adventures of The Master Chief on Zeta Halo. In this menu you can Start or Continue or Load saved versions of your game.

Halo Infinite is an Xbox Play Anywhere game, this means that if you purchase it on an Xbox console, the Xbox app for PC, or the Microsoft Store app for PC your purchase will carry over to all these storefronts. If you purchase the game through Steam your Campaign purchase will only be available through Steam.

Sincerely,

Leonardo_Y

CarTzy

Hello RyanDoidge,

I'm I am a support advisor the same as Leonardo Y.

If you're having trouble installing a game from the Xbox app on a Windows 10 device, try restarting your device to see if that fixes the issue. If that doesn’t work, check the link below for more solutions to help you install your game.

If you’ve received an error code during installation, search for it on the Xbox Support website.

Troubleshoot issues with the Xbox app for Windows

Troubleshoot issues with the Xbox app for Windows | Xbox Support

Leonard_Y

Hello

We haven't heard from you in 72 hours, so we assume your issue has already been resolved. We won't be monitoring this thread in the future, so if you need more help, create a new thread to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)

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Thank you for your understanding.

Respectfully

Leonardo_Y

Microsoft Moderator

ngocphi

Keep in mind halo is a huge game over 100gigs with just 80 gigs on first instsll

With all the patvhes

You will have to wait.

WWhen you install the game you are o ly downloading the launcher which includes.multiplayer halo infinite fr2p

Campaign is still has to download

You have to wait hours not mins for it to download ss it's huge

RyanDoidge

Hi.

I installed the game through my game pass subscription on the game pass app for Windows.

Thank you.

Ryan.

I am having trouble with Halo Infinite campaign on Game Pass