i am having trouble signing into my microsoft account for minecraft on my xbox 1 s

Hi Izxaaq,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear about your situation. I understand that you have an existing Microsoft account logged in on your Playstation and you forgot what it is. However, according to Minecraft's policy, once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account. It cannot be unlinked without loss of access to entitlements and Minecoins on other platforms.

If you have a new account, what I would recommend is to create a new PSN account where you could link your new Minecraft account.

Here's the full article with all the FAQ regarding Minecraft for Playstation:

https://help.minecraft.net/hc/en-us/articles/36...

If you want to try to recover your forgotten Microsoft email that's linked to your PSN, please see this:

https://support.microsoft.com/en-us/account-bil...

If you have requests related to your PSN account, contact Playstation support through:

https://www.playstation.com/en-us/support/plays...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

Hi Zakuuu, my name is Oskayra and I am pleased to answer your question.

Indeed, the Minecraft website is no longer working. This is because Mojang, the company that develops Minecraft, was acquired by Microsoft in 2014. Since then, Microsoft has unified all Minecraft accounts into its own account platform.

To sign in to Minecraft, you must now use your Microsoft account. If you don't have a Microsoft account, you can create one on the Microsoft website.

If you are still having trouble signing in to your account, you can contact Microsoft support for assistance.

https://support.xbox.com/

Best regards, Oskayra

Hello Georges, thank you for replying to my question. Yes I have Windows 11 version 21H2. I unfortunately can't download the Xbox companion app due to the problem of being unable to sign into a Microsoft account on my computer. I am able to sign into my Microsoft account on the Xbox and Microsoft website its just the apps I have trouble signing in to.

I think you misunderstood, my Microsoft account still owns my Minecraft account, however, my Xbox account is also linked to my Microsoft account. Whenever I try to login and access my Minecraft account, it automatically signs me into my Xbox, which does not have the Minecraft account. It's still linked to the email, but my Xbox account is stopping me from getting into the account.

The Microsoft account and Xbox account are one and the same...signing into an Xbox account would be the same as signing into a Microsoft account.....if I go into my Microsoft account history on my PC, it shows my Xbox purchases.

That sounds like you have a second Xbox and/or Microsoft account which is linked to the Minecraft account

HI,

I previously had Minecraft on a xbox 1 and was logged into my Microsoft account on xbox. However, I have now switched to ps4 and it will not let me sign in because my account is logged onto my xbox, how can I fix this?