I am having trouble playing any game I install via Xbox App on my PC

Hello,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch the games from Xbox App on your computer. Let us check on this together so you will get back to gaming.

Based on your description, you stored the game on Drive G however the Xbox app is directing you to launch a game from Drive C (where the game is not located). We would like to ask if the same issue will happen if you try to install a game or app from Microsoft Store?

Do you mind sharing to us a screenshot of the error message?

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Method 1:

Please see the troubleshooting available on this link for installation and launching - Troubleshoot issues with the Xbox App for Windows

Method 2:

Repair your apps and clear cache the Microsoft Store. Please use this guide for repairing Xbox app.

Please go to Settings > Apps > Apps & features > Select the app you want to fix. Select the Advanced options link under the name of the Microsoft Store. On the page that opens, select Repair if it's available. If it isn't available, select Reset.



Clear the store cache by typing “wsreset” in the Windows search bar. Run this as admin and wait for the screen to close and open the store automatically.

Method 3: Run system scans

Run a full system scan. This will check and restore corrupted system files.



In Windows search bar, search for Command Prompt and Run as Administrator.

Copy the command below one line at a time and paste it on Command Prompt:

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

SFC /scannow

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Also when in the xbox PC app "IF" I try to install a new game to my PC it says to download the gaming services this I have now done on multiple occasions and I am still getting every installed game greyout out and the continuous green Having trouble installing and playing games warning at the bottom of the screen now tired everything everyone has suggested and getting nowhere.

I am playing on Pc tried a few things from former threads but didnt help it, i am considering reinstalling my Windows but read that didn't help either for some people got no problem with games from EA Play that i have installed via Xbox Games Pass these games work fine, but some which i guess are only avaible through Xbox Services are having this trouble launching probably.

Just bought my first PC in years, with Windows 11 and I am having the exact same problem - cannot install any GamePass Games via the Xbox App and I have made sure everything is activated, updated and tried all steps except the step that requires a fresh install of the OS because even though its a brand new PC I have already spent the last 24 hours installing and configuring all sorts of software with no issues and I cannot justify undoing all of that just because Xbox App is not playing ball.