i am having issues with my messages on Xbox one

Hi, sorry to hear you're having trouble. If you're having trouble sending messages, I'd try the following:

-Visit https://enforcement.xbox.com/ to double-check that you don't have any current enforcement actions on your account.

-Try the troubleshooting steps on this guide: https://support.xbox.com/xbox-one/xbox-live/cant-send-messages

If you're having a different issue with messages, please describe that here in greater detail.

Hope that helps!

do you have more than one profile on the xbox if does the same thing happen.

also you could try removing the profile and adding it back

I've only got 1 profile, i can't get on it as ive resest it but now cant get on my Xbox
[Mod removed- inappropriate] stop, I've wireless internet connection in it says ive got internet but having issues with it overall, strange its never done this before. Been trying to get it on most of the night still not letting me on I've
bought new games and everything other day feel like I've wreaked my console now and wasted money on it 😕

Step 1: Turn on your Xbox

Step 2: Go to Setting>All settings>Account>Remove account>Select account>Remove.

Step 3: Hold power button on the Xbox for 10 seconds or until you hear it fully shut off.

Step 4: Unplug console, then power supply, then wall.

Step 5: Wait 2 minutes.

Step 6 plug it the wall, power supply, then Xbox.

Step 7: Wait until the light on the power supply turn from white to orange.

Step 8: One power supply is on orange turn Xbox on

Step 9: Download the accounts again.

Step 10: If this works for you then enjoy your gaming.

For anyone contemplating returning with this error message, don't! I just exchanged for my second XBOX ONE and am having the same issue. It's a software issue on their end. Are there any staff that can clarify as to what the issue is?