I am having an issue with Tier 5 rewards, I am a XBL Gold member, but only receiving 5% ...

Discus and support I am having an issue with Tier 5 rewards, I am a XBL Gold member, but only receiving 5% ... in XBoX Rewards & Social to solve the problem; On xbox rewards site it states i don't have xbox live, but i do. I am at the 5 tier so i am suppose to get 10% in rewards from purchases. I am only... Discussion in 'XBoX Rewards & Social' started by Zygothen v1, Apr 23, 2017.

  1. Zygothen v1
    Zygothen v1 Guest

    I am having an issue with Tier 5 rewards, I am a XBL Gold member, but only receiving 5% ...


    On xbox rewards site it states i don't have xbox live, but i do. I am at the 5 tier so i am suppose to get 10% in rewards from purchases. I am only getting 5%.

    :)
     
    Zygothen v1, Apr 23, 2017
    #1
  2. Koncept4ever
    Koncept4ever Guest
    Microsoft rewards Canada

    I was a tier 5 Xbox Live rewards member and am supposed to be getting 100 points per dollar spent in this new program. I'm only getting 1 point per dollar
     
    Koncept4ever, Apr 23, 2017
    #2
  3. PoW Xx TATIE
    PoW Xx TATIE Guest
    Missing reward points

    I bought 5 games and a season pass last month 2 of the games were included in the summer spotlight wich got me 4k reward points the other 3 games and season pass I have not recieved reward points for wich is priced over £100 I am vip star 5 and a gold member
    so should be receiving 10% on the 3 games and season pass but recieved no reward points for them
     
    PoW Xx TATIE, Apr 23, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I am having an issue with Tier 5 rewards, I am a XBL Gold member, but only receiving 5% ...

    Hello Zygothen v1,

    There is currently an issue where recent changes brought on by the Preview Program has caused subscription information to be formatted differently. We are currently working on resolving this issue with another team. Apologies for the inconvenience. Once
    this issue has been resolved, your Gold Status will be correctly reflected again. We have reviewed your account and see that your March payback was not affected by this issue.
     
    XBLRewards8, Apr 24, 2017
    #4
  5. XBLRewards8 Win User

    I am having an issue with Tier 5 rewards, I am a XBL Gold member, but only receiving 5% rewards back

    Hello Zygothen v1,

    There is currently an issue where recent changes brought on by the Preview Program has caused subscription information to be formatted differently. We are currently working on resolving this issue with another team. Apologies for the inconvenience. Once
    this issue has been resolved, your Gold Status will be correctly reflected again. We have reviewed your account and see that your March payback was not affected by this issue.
  6. Patrick M. Martin Win User

    Forza Rewards Site

    I believe that particular reward is based on your Tier level and is a special reward for the some of the problems that have occured with the Forza 5 (You're tier leve 5 and got 5,000,000; I'm tier level 6 and got 6,000,000). I think you'll still see rewards
    in the future for the other games. If you make it to tier level 6 you should see new rewards on Horizon and FM4.
  7. HassanB Win User

    i Have not receved my ponts ¤400 and my DlC for Dead Island Riptide

    Hello,

    This sounds like it's an Xbox LIVE Rewards issue, if that's the case, please make sure to make a post
    here.

    One of the Xbox LIVE Rewards team members will be able to look at why you haven't received your pending reward points.

    Please Note: Reward team members only work from Monday to Friday from 9 AM to 5 PM Pacific Standard time. They answer questions in the order they were received.
  8. PR1NCE DARKNESS Win User

    no points when renewed xbox live

    Hello There,

    mark hannaford This sounds like it's an Xbox LIVE Rewards issue, if that's the case, please make sure to make a post here.
    One of the Xbox LIVE Rewards team members will be able to look at why you haven't received your pending reward points.

    Please Note: Reward team members only work from Monday to Friday from 9 AM to 5 PM Pacific Standard time. They answer questions in the order they were received.
  9. PR1NCE DARKNESS Win User

    Something wrong with rewards points?

    Hello There,

    Ice Whisperer This sounds like it's an Xbox LIVE Rewards issue, if that's the case, please make sure to make a post here.
    One of the Xbox LIVE Rewards team members will be able to look at why you haven't received your pending reward points.

    Please Note: Reward team members only work from Monday to Friday from 9 AM to 5 PM Pacific Standard time. They answer questions in the order they were received.
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I am having an issue with Tier 5 rewards, I am a XBL Gold member, but only receiving 5% ...

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