I am having a problem with the purchase of Xbox live gold

Discus and support I am having a problem with the purchase of Xbox live gold in XBoX on Consoles to solve the problem; today (31) appeared a Xbox live gold promotion saying that a month would cost real 2 instead of 29. Thanks to Xbox I have 10 real awards and 45 cents... Discussion in 'XBoX on Consoles' started by herodiego, Jan 31, 2017.

  1. herodiego
    herodiego Guest

    I am having a problem with the purchase of Xbox live gold


    today (31) appeared a Xbox live gold promotion saying that a month would cost real 2 instead of 29. Thanks to Xbox I have 10 real awards and 45 cents but I can't use them to buy Xbox
    live gold that this costing real 2

    :)
     
    herodiego, Jan 31, 2017
    #1
  2. R4pt1le
    R4pt1le Guest
    Status Code 8C320008 What is it ?

    I am having the same problem when trying to purchase xbox live gold membership.

    This sucks,indeed.

    Somebody help?
     
    R4pt1le, Jan 31, 2017
    #2
  3. I Rezyl Azzir I
    I Rezyl Azzir I Guest
    I have a problem with the purchase of Xbox Live Gold

    hello delayed,

    please try and hard reset your console by holding the power button on your console for 10 seconds and try again if that doesn't work please get in contact with someone at xbox customer support.
     
    I Rezyl Azzir I, Jan 31, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I am having a problem with the purchase of Xbox live gold

    Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card in a store. It is not possible to use the currency from your Microsoft account balance on subscriptions.
     
    Smwutches, Jan 31, 2017
    #4
  5. Smwutches Win User

    I am having a problem with the purchase of Xbox live gold

    Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card in a store. It is not possible to use the currency from your Microsoft account balance on subscriptions.
  6. R4pt1le Win User

    Status Code 8C320008 What is it ?

    I am having the same problem when trying to purchase xbox live gold membership.

    This sucks,indeed.

    Somebody help?
  7. gerbsy33 Win User

    Able to sign on to live but gold is gone...

    I am experiencing the same problem. Even bought another gold membership and it still says I am not a gold member on xbox live but my online transactions show that I made the purchase.
  8. CaptainCrazii Win User

    Keep Getting Disconnected From Live and Told to Buy Xbox Live Gold... I Have Gold!!

    I am having the same problem. I had to renew my xbox live, so I got a prepaid card and it clearly says here on the website that I am a xbox live gold member, but when I go to play on my xbox, it tells me I need to purchase a gold membership.

    Did you find the solution yet?
  9. CastelloGhidoni Win User

    Xbox Live not downloading new gold purchase

    I am having a similar problem. Purchased 12 Month Live Gold Subscription Prepaid Card, entered the code online, and both online and on the console our Live account shows us to be a 12 Month Gold Member, but it won't let my kids start or join a party. Says,
    "You must be an XBOX Live Gold Member to join a party." What????
Thema:

I am having a problem with the purchase of Xbox live gold

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