I am experiencing a sign-in issue with the email associated with my Minecraft account.

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please sign out of the wrong account by opening the Minecraft app and look for the "Sign Out" option in the settings or profile section.

If you can't find it, try clearing the app's data (on mobile) or resetting the app (on PC) to force a logout.

Once signed out, restart the app and your device in order for it to refresh.

Then log in with the correct Microsoft account. Make sure you're using the email you want to associate with your Minecraft account.

Thank you for your cooperation.

Hey there Xenus72,

I am sorry you're experiencing this issue, however I would take a look at the
How to change the email address associated with your Microsoft account and see if this works.

If this hasn't resolved you issue you may contact
Xbox Support at (800) 469-9269

Best Regards,

Sorry, I should've worded this better. My original email associated with the account is fine. But they changed the email associated with the Minecraft account.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

I just want to clarify, you forgot the email address associated with your Microsoft/Minecraft account, is that correct?

If yes, according to the Xbox Support article in order to recover a Microsoft account you will need to know the email address associated with it. In this case, kindly perform the following workarounds to locate the email address linked to your Microsoft/Minecraft account. Here's how:

Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

If you can sign in, the email address and password you entered are valid. The gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

Note: Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?

If the issue still persists, follow the next workarounds using this link below:

https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

We need to locate the email address in order to recover your account by performing some basic troubleshooting steps, here's how:

If I may ask, is your Microsoft account that is associated with your Minecraft currently signed in on an Xbox One or Xbox 360 console?

If not,

Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

If you can sign in, the email address and password you entered are valid. The gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

Note: Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?

Please take your time and let me know if you're able to locate your email address.

Reference link: https://support.xbox.com/en-US/help/account-pro...