I am constantly getting kicked off of Xbox Live !

Hello @Devorixx, I hope everything is going well for you!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming

I have the xbox360s and dish. i am constantly getting kicked off live and the lag gets me killed all the time! I a, getting to the point where I don't want to play online and that sucks cause i love the xbox line.

It is now the 27th in China and I am still having terrible issues with xbox live. I am constantly getting kicked from games and disconnected from live. As soon as I press 'A' to load a disc it disconnects from Live. I can sign back in sometimes but get kicked.

It's so frustrating!!!!!

[quote user="DecisiveLine549"]

im having a similar problem and have no answer.

[/quote]

What about my answer directly above your post?

[quote user="DecisiveLine549"]

anytime I try to play online I get disconnected from xbox live I get the message saying I was disconnected. I have two accounts. mine and my girlfriends. when she is signed in there is no problems but when I am signed in we both randomly get disconnected.
... unless I sign out of my account.

[/quote]

Then this sounds like your profile might be corrupted.

Try this if this is on a Xbox 360:

Plug in an USB thumb drive. Make sure, no important data is on the drive, as the Xbox will delete it!

On the dashboard go to the far right to the settings hub, and then to the system tile in the upper left.

Go to the storage options, and let the console prepare the USB drive as a storage device.

After the storage device has been created, go to the profile folder of your normal storage device, and move your profile to the USB drive.

Then turn the console off and WAIT FOR ABOUT 30 SECONDS! If you unplug the USB drive too early, chances are, the console is still writing on it, and unplugging the USB drive while the console writes on it, will destroy the data on the USB drive!!!

After you waited, unplug the USB drive.

Turn the console back on, and again go to the settings hub.

Go to the system tile again, and then to the network settings. Do a connection test to Xbox Live. Make sure, all the dots become green and the connection to Xbox Live is working.

Do NOT sign in with any Profile yet!

Now go to the storage options again, and highlight any storage device, then press Y.

Choose to clear the system cache. Repeat that three times.

Now press the silver Guide button on the middle of the controller and choose "Download Profile"

Enter your profiles Microsoft Account email and Password.

BEWARE! If you use Two Step Verification to protect your account from hackers and account thieves (you can check for that
here), you will need to
go to the page for account security and create an App Password, and use the App Password instead of your regular password.

Let the console download your profile.

Now it should work properly again.

im having a similar problem and have no answer. anytime I try to play online I get disconnected from xbox live I get the message saying I was disconnected. I have two accounts. mine and my girlfriends. when she is signed in there is no problems but when
I am signed in we both randomly get disconnected. it can be imidiate, in a few minutes or at most an hour and takes 5 min to reconnect unless I sign out of my account.