I am caught in the twilight zone with GTA online

Before i start, i wish to speak with xbox directly, and cant find a way to reach them. ( so they can veiw my purchase history for the game as evidence). I will also provide any pictures necesarry to my argument upon request.

I currently am in an open support ticket with rockstar games.

My initial issue was with their new terrorbyte, as i was not able to change my licence plate. Their solution to this problem was to remove all of my custom licence plates from social club. I consented to have the removal. And was not informed it would compromise
my account.

Upon the removal. I now am facing issues with all of my GTA online personal vehicles. I now have the same in game accesibility as somebody who has duplicated vehichles (cheaters) despite the fact the rockstar games states to me via email suport ticket that
i am not a cheater. Again i will post such information if nesesary

With this being the state of my account. I am no longer able to sell or customize my vehicles, i am missing out on all kinds of sales. And over all i just simply am no longer able to enjoy my game. I have made alot of purchases in shark cards. And have been
an avid player for now 3 and a half years. My account is in total ruins. I still have an open ticket with rockstar and they are refusing to answer me and furthur help with this. I need help!!!

:)

 

game

You are now entering, The Twilight Zone

 

Hello?

its like that twilight zone

 

Hey Cameron!

Thanks for taking the time to bring this issue to us! We suggest to get in contact with one of our Xbox Support Specialists by

Requesting a Callback so we can further look into the issue at hand! Give it a shot and let us know how it goes.

 

this sounds like a direct issue that you need to discuss with rockstar customer support, If you have an issue where you are now no longer able to sell your personal vehicles then this is an issue that you have to raise with rockstar as they run the servers
for the game and hold your saved data.

They are usually very quick in helping out, i had an issue where i was chat banned on gta just because i had only been playing with my brother who has me muted all the time due to the fact im in the same room as him when we game, This was picked up by the
rockstar services as if 100% of the players i play against were muting me, They rectified that in about a week.

 

As i stated in the initial post.. i am currently in an open support ticket with rockstar games. And they refuse to furthur help with my issue, as they say there is noting they can do from their end, even though it was their sugestion and doing that i
am in this mess. Yes i cansented for the removal but i was not made aware this would happen. Now they wont rectify their issue they have caused me.

 

Hello Cameron,

Sorry to hear about the situation within the game of GTA. You can
Contact Us.

• Step 1 select Xbox
• Step 2 no thanks
• Step 3 Games
• Step 4 request a call from support.

Being that the issue is in game they will probably direct you to Rockstar which you already have done.

Hope this helps.

Thanks

Brad

Xbox Forum team