i accidently unregistered my xbox from the preview program please help

Hi

You will need to wait for this to complete then re enrol the console in the program using the Xbox Insider Hub.

I have tried to unregister from this preview program as my console was replaced and I didn't register the replacement. I am still getting preview software and support advises that I am still on the program even though I unregistered from the console. The
surround sound functions in the console are completely broken and have been for several weeks. Can you please get me off of this program and advise how I can get the console back on released firmware?

Thanks!

-Brian

Issue should be fixed with the current build you can manually download at settings / system if it has not been downloaded automatically yet.

To unregister your console from the preview program pse use the preview dashboard app, go to registration and charge the status there. You will be unregistered from the preview program after the current wave then.

Ah ok. Then your console is really registered in the preview program as the 1409 is the newest beta version.

So as I think you bought the console used and are not wanting to participate in the preview program, there are two possibilities for you:

1. Ask the one you bought the console from, to have the console unregistered. He can do this using his gamertag and the dashboard preview app on that console.

2. Send a PM to "XB1R Hermes" or "Miss Portia" letting them know you want to be removed from the program. They may be able to help you out and unregister your console from the program.

You can unregister your console via the Insider app

I did but when I call Xbox support they tell me that my account is still in

preview program but my Xbox isn't so they said to unroll my account out of preview program