I accidentally purchased the wrong game, but the refund button will not appear on the...

Discus and support I accidentally purchased the wrong game, but the refund button will not appear on the... in XBoX on Windows to solve the problem; I very recently accidentally purchased a wrong game I did not wish to purchase and I wanted to request a refund for the product, however I am unable to... Discussion in 'XBoX on Windows' started by MinasEfraimoglou, Apr 3, 2021.

  1. I accidentally purchased the wrong game, but the refund button will not appear on the...


    I very recently accidentally purchased a wrong game I did not wish to purchase and I wanted to request a refund for the product, however I am unable to do so as a refund link has not appeared in the order history as it was instructed. The product should be eligible for the refund as I have checked the refund policy. I would like to receive some clarification on the situation.
    I accidentally purchased the wrong game, but the refund button  will not appear on the... [​IMG]


    :)
     
    MinasEfraimoglou, Apr 3, 2021
    #1
  2. XBF Mohammed C Win User

    I accidentally purchased the wrong game, but the refund button will not appear on the order history page.

    Hello MinasEfraimoglou, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    All you need to do is go to Request an Xbox refund | Xbox Support, sign in using the account that made the purchase, select the item you want a refund for and then request the refund!
    After your refund request is approved it shall take from 3 to 5 business days for your money to be back!

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. MinasEfraimoglou Win User

    I accidentally purchased the wrong game, but the refund button will not appear on the order history page.

    Thank you very Much Mohammed for the help, I have followed your instructions and have requested the refund. I shall now wait. Should anything go wrong I will contact you. Again thank you very much for the support it is much depreciated. Kind regards and take care
  4. The Viral Cyrix Win User

    WRONG GOLD MEMBERSHIp

    I am afraid if purchased for the wrong account it cannot be transferred to another. You may be able to get the charges refunded then purchase it on the second account. You would need to speak to a support agent regarding an accidental purchase refund
  5. DeadZombieAgent Win User

    Cancel a refund request?

    I accidentally bought The Hidden Ones DLC for Assassin’s Creed Origins and have requested a refund. But now i realise that if you delete the DLC you lose access to the save game that you were using... any way to cancel a refund? I’d rather just
    pay the money and keep my save game!
    Sorry you purchase wrong dlc and can not get a refund on any dlc or any game you purchase in feature
  6. XBF Leo G Win User

    Can I get a refund I accidentally purchased the wrong game on

    Hello WilliamCody,

    Thank you for posting on the Xbox forums. We understand that you purchased the wrong game, and you would like a refund. We have a support article that explains

    how to request a refund
    . If the refund request form is not available in your region, we recommend reaching out to the
    Xbox Support Team for assistance. We hope this information helps!

    Thanks,

    Leo
Thema:

I accidentally purchased the wrong game, but the refund button will not appear on the...

Loading...
  1. I accidentally purchased the wrong game, but the refund button will not appear on the... - Similar Threads - accidentally purchased wrong

  2. Purchased robux and I accidentally pressed the cancel button, payment went through but...

    in XBoX Games and Apps
    Purchased robux and I accidentally pressed the cancel button, payment went through but...: Hello! I purchased a 4.99 robux bundle, but it was taking super long and I accidentally cancelled the purchase mid way whilst trying to switch app,, and when I check order history it says that...
  3. Refund Request for Accidental Minecraft Realms Purchase

    in XBoX Games and Apps
    Refund Request for Accidental Minecraft Realms Purchase: I recently signed up for the 30-day trial of Minecraft Realms. While setting it up, I accidentally purchased an additional subscription. Now, I have two active Realms subscriptions for this month,...
  4. My son had accidentally purchased an in app thing on Fortnite on my xbox series x today...

    in XBoX Games and Apps
    My son had accidentally purchased an in app thing on Fortnite on my xbox series x today...: My son had accidentally purchased an in app bundle on Fortnite on my Xbox series X today 5.2.25 How do I have that reversed please? Thanks. 7ef5c474-9581-43ef-9c58-b3baa26edc1c
  5. Requesting a refund for an accidental duplicate purchase also removed the copy I originally...

    in XBoX Games and Apps
    Requesting a refund for an accidental duplicate purchase also removed the copy I originally...: Hello all o/ I recently requested a refund on "Minecraft Java and Bedrock Edition Bundle" because I purchased it mistakenly, having already owned it. However, when the refund was approved, it...
  6. What do I do accidentally purchased a game for myself instead of my friend

    in XBoX Games and Apps
    What do I do accidentally purchased a game for myself instead of my friend: I was trying to buy a digital gift for my friend I thought I could be tech savvy as I seen it was possible but now I own a game I don’t want and will never play can I somehow transfer it to them...
  7. Can I please get refund for accidental purchase?

    in XBoX Games and Apps
    Can I please get refund for accidental purchase?: I made an accidental purchase . I did not want or have any intention of it . Need a refund please. 8ade9264-5824-4d74-8b3e-12926234c8c0
  8. I made an accidental purchase and was denied the refund, should I dispute the charge from...

    in XBoX Games and Apps
    I made an accidental purchase and was denied the refund, should I dispute the charge from...: Accidentally bought $44.99 worth of madden points. I was denied the refund, but i need the money back so should i dispute the charge with my bank? d52742e9-4ca4-4f01-8197-e533dfd2f770
  9. Can I refund an accidental purchase for a game I've already played on game pass?

    in XBoX Games and Apps
    Can I refund an accidental purchase for a game I've already played on game pass?: I just purchased minecraft on the store rather than renewing my game pass thinking that I would be able to play online with my friends without the game pass subscription, and I would have the...
  10. What do i do, i accidentally purchased fifa 23 points when i want fifa 24 points!?

    in XBoX Games and Apps
    What do i do, i accidentally purchased fifa 23 points when i want fifa 24 points!?: I accidentally in a rush purchased 12000 ans 2900 points for fifa 23 when i wanted them for fifa 24 203e4370-1c1d-4140-a447-f1cfeccdd484